Volunteering & Community Officer - Helston
Summary
Being a Volunteering and Community Officer is all about connecting with people. It’s about helping everyone to get involved and feel welcome at National Trust places. Working with volunteers and local communities, you’ll be making a vital contribution to the Trust’s cause of caring for places so that people and nature can thrive – now and into the future.
We are looking for someone to help us during the school holidays for 3 days a week, including one weekend day. This is a fixed term role offering up to 220 hours - contract ending the 6th of September.
What it's like to work here
Working within a wonderful, bustling atmosphere this role of Volunteering & Community Officer, will manage a team of volunteers, who together will provide a fantastic welcome to Mullion Cove. You’ll connect with people and help them connect with nature through outdoor activities while also raising awareness of our work for climate action.
What you'll be doing
As our Volunteering and Community Officer, you'll be supporting the wider team by exploring and building links with the local community. You’ll help to make this a flexible, positive and inclusive place for partners, community groups and current and future volunteers to get involved. This may mean helping to run established community-led events, as well as coming up with new ideas for activities.
You’ll develop new ways of working together and deepen relationships with existing and new audiences. You’ll also help to hone the skills our teams need in order to welcome and work with all kinds of people.
You'll be based in Mullion Cove and may help at other sites across the Lizard & Penrose area. Working alongside our community partners, Mullion Cove Harbour Group, you'll help with day-to-day harbour operations while welcoming visitors, helping ensure that they have a safe and enjoyable visit. You'll take a lead on volunteer management and on some practical maintenance tasks (full training and resources provided), you'll also be asked to support with some administration tasks.
Who we're looking for
We'd love to hear from you if you’re:
* Enthusiastic and knowledgeable about the benefits of volunteering
* Someone who loves working with volunteers, and who understands the legal differences between staff and volunteers
* Good at talking to, and getting on with, all kinds of people from all backgrounds, and you understand why great customer service matters
* Flexible and collaborative, a team player who’s happy to lead on and work with other people’s agendas towards a shared goal
* Well-organised, with good attention to detail
* Experienced in volunteering principles and practice
* Comfortable with IT skills (Microsoft Office), and managing budgets
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.