Service Administrator Location: Stowmarket Job Type: Full-time Salary: £25,000 to £28,000 subject to experience Day-to-day of the role: Provide office-based after-sales service and support to a diverse range of customers. Handle quotations, ordering, delivering, and invoicing of parts and services. Quote for preventative maintenance and chargeable work. Perform various service administration tasks as required. Engage in face-to-face interactions with customers, focusing initially on the sales of chargeable service and spare parts items. Opportunity to expand into sales of new equipment and projects over the long term. Required Skills & Qualifications: Good to strong mechanical and electrical background. Experience in a similar role, demonstrating the ability to make decisions and function autonomously. Strong problem-solving skills and a clear ability to think under pressure. Excellent organisational and administrative skills. Proficiency in customer-facing roles and negotiation. Familiarity with CAD/SolidWorks is an advantage. German or Dutch language skills would be beneficial. Benefits: Competitive salary and opportunities for career progression. Chance to work in a dynamic and supportive environment. Opportunity to contribute to the growth and development of the company over the next 5-10 years. To apply for the Service Administrator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.