Main area: Breast Services
Grade: NHS AfC: Band 3
Contract: Permanent
Hours: Part time - 22.5 hours per week (Monday 7.5, Wednesday 7.5, Friday 7.5)
Job ref: 357-LN-1701-24-A
Employer: United Lincolnshire Teaching Hospitals NHS Trust
Employer type: NHS
Site: County Hospital, Lincoln Town
Salary: £24,071 - £25,674 per annum, Part time £14,442 - £15,404 per annum
Salary period: Yearly
Closing: 25/02/2025 23:59
Breast Services Administration Assistant - Band 3
We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULTH.
We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.
Our values guide everything we do. They are:
* Patient-centred: Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
* Safety: Following ULTH and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
* Excellence: Striving to be the best that we can be. Innovating and learning from others.
* Compassion: Caring for patients and their loved ones in ways we would want for our friends and family.
* Respect: Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.
If you believe in them too, then you are ready to join the ULTH team.
We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties.
Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
Job overview
We are looking to appoint a part time administration assistant within the Breast Service who can undertake general administration. To provide assistance to the team book mammograms and procedures for screening and symptomatic patients. Imaging reception duties to be included. Good organisational skills will be necessary to work as part of an existing team and there will be daily liaison with colleagues (Trust wide), patients, general public and other NHS and public organisations. The main administration office is based at the County Hospital, Lincoln and provides administration service to the Breast Screening Service and Symptomatic Service.
Main duties of the job
* To be accountable for the effective day to day management of the administration, clerical and secretarial procedures within the Lincolnshire Breast Screening Service to ensure the effective call/recall process is in operation.
* Accurate & timely breast screening data entry onto the National Breast Screening Computer System (NBSS).
* To adhere to local policies/procedures and adhere to the NHSBSP Quality Assurance Standards and ensure local and NHSBSP targets are met.
* To provide support to the symptomatic services by booking mammograms and procedures.
* To provide effective support to the Breast Services Operational/Support Managers and admin team.
Person specification
Qualifications
* NVQ II or above in Business Administration
* Good communication skills at all levels
* Ability to empathise with individuals personal circumstances
* Ability to work within tight deadlines with speed and accuracy within a busy environment
* Ability to deal with complaints
* Ability to coach new staff
* Ability to understand and follow procedures and policies
* Good organisational skills
* Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
Previous Experience
* At least 12 months previous office experience
* Ability to prioritise work and work on own initiative and as part of a team
* Use of Careflow & CRIS
* IT literate with sound knowledge of: Word, spreadsheets, databases, internet, email
* Ability to maintain confidentiality
* Diary management
* Experience of working in a busy hospital environment
* Maintenance of database records
* Working knowledge of the NHS Breast Screening Programme
Specific Requirements
* Willingness to be flexible and adaptable
* Willingness to undertake training
* Ability to be a team member
* Ability to use initiative and deal with confidential issues
* Methodical and systematic way of working to ensure attention to detail
* Ability to deal with members of the public
ULTH recognises that everyone is different, and values the unique contribution that individual experiences, knowledge and skills make in delivering quality healthcare and becoming a model employer.
Please note that we do not accept CVs.
Due to the high volume of applications we receive, ULTH reserves the right to close this advert prior to the closing date.
No DBS fees to pay: Successful candidates will have DBS applications applied for & paid by ULTH where applicable. There is no requirement to reimburse ULTH for this cost.
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