Job summary
To provide managerial and clinical leadership to the CT team providing care to patients in the CT setting ensuring high quality service delivery
To provide specialist clinical knowledge to the CT service using the skills and techniques gained through your practice.
Main duties of the job
Managing the LHCH CT Radiographer team.
Service delivery in CT
Supporting a high standard of training across modalities
Managing equipment maintenance
Day to day management of service
About us
As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.
We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.
We serve a catchment area of million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.
Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.
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Job description
Job responsibilities
CLINICAL
To undertake routine and complex investigations and implement agreed scanning techniques in a manner that respects peoples privacy, dignity and individuality. Scans will involve the use of a range of physical skills depending on the profession.
To ensure effective internal and external two-way communication with patients, carers and all other Health and Social Care Professionals regarding all aspects of patient care.
o Dealing with Complaints from staff and patients
o Explaining specialist procedures
o Reassure anxious patients/carers
o Show empathy with distressed patients
o Effective communication regarding delivery of daily service
To supervise students and junior staff in their practice to ensure on going education in all aspects of the specialist modality.
To ensure that imaging techniques are evidence based and in line with current practice.
To undertake relevant research and audit within specialist field.
MANAGERIAL/LEADERSHIP
To co-ordinate the modality team at an operational level ensuring the efficient running of the service;
o Regular monitoring of staffing levels ahead of time
o Regular monitoring of daily skill mix ahead of time
o Monitoring of daily worklists and planning of any adaptations
o Staff rosters completed within timescale outlined in the Trust electronic rostering policy.
o Ensure rosters are kept up to date and accurate daily basis
Effective communication and dissemination of information which may affect the service delivery to the Lead Radiographer for Radiology and the Deputy Head of Operations for Clinical Services
o Attendance at Radiology Governance, Sickness review meetings, Senior meeting and 1:1s.
Leading the team and working closely with stakeholders to ensure effective service delivery, supporting the Lead Radiographer for Radiology and the Deputy Head of Operations for Clinical Services with the operational planning and delivery of the service;
o Organisation of extra sessions/ overtime/ A/L / time owing based of requirements of the service.
o Ensuring efficient use of agency staff
o Highlighting potential options for service improvements within specialist modality &/or across the department
o Communicating with other departmental leads to overcome potential roster/service issues.
Effective communication with the specialist modality team
o Ensuring suitable appraisals for the whole specialist team are completed within the appraisal window.
o Being approachable and giving ample opportunity for team to share information/raise concerns.
o Addressing concerns
o Regular feedback to team regarding developments within the service
o Organisation of regular team meetings
o Handling high level/sensitive senior information in a professional manner maintaining confidentiality, sharing information with the team in a motivational way while showing support.
o Understand barriers to co-operation /agreement within the team
o Communicate with the team expressing empathy.
Provide relevant accurate data as required;
o Data for audits on service development & modality compliance
o Thorough incident investigations, reviewing all aspects
Provide accurate specialist knowledge to the team on Trust, Departmental & modality-based policies and procedures.
Provide accurate knowledge on clinical aspects of specialist modality based on relevant practical experience.
To represent the Radiology Service on relevant management and service development committees within the Divisions in conjunction with the Lead Radiographer for Radiology and the Operational management team.
To support the Lead Radiographer for Radiology and the Deputy Head of Operations for Clinical Services in achieving the service objectives
Organisation of students and their clinical educators for in hospital placements.
Responsible for implementation of policies and supporting development of policies where required;
o Regular review and updating of current modality policies and procedures
o Ensuring modality policy and procedure updates are approved through the appropriate channels (Radiology Governance)
o Responsible for dissemination of modality and departmental policy and procedure updates to specialist modality team.
Act as authorised signatory for specialist modality;
o Initial sign off of shifts with extra payments
o Signatory for stock orders related to specialist modality
ORGANISATIONAL
To represent Radiology Services at relevant committees within the organisation
To achieve the departmental objectives for the modality specific elements of the Radiology service.
With support from the Lead Radiographer for Radiology and the Deputy Head of Operations for Clinical Services, manage any performance and work force issues within the in-hospital staffing liaising with workforce and organisational development.
To maintain accurate and up to date records
To be responsible for the proposing and implementation of policies for the specialist area and other areas in the Radiology Department.
Responsible for the specialist team in relation to arranging annual leave, clinical supervision and works within a range of organisational policies
Ensuring the safety of all staff and patients within the specialist modality.
Responsible for ensuring that all relevant documentation is completed such as post processing, modality DQs and new starter departmental inductions.
Responsible for ensuring all projects or plans related to the specialist modality are kept on track in line with predicted timescales.
Responsible for managing own workload in relation to administration days and around clinical duties.
There is an expectation that where possible administration days will coincide with senior meetings which require your attendance. When this is not possible there is an expectation that this will be escalated to your line manager.
PROFESSIONAL
To maintain registration with the HCPC and comply with the standards and codes of conduct.
To act as Radiation Safety Advisor (RPS) for the Radiology service ensuring safe practices are adhered to and maintained.
It is expected that you will lead by example in both the clinical and administrative setting;
o Adhering to the Trust Values & Behaviours
o Addressing any unwanted behaviours in a timely manner
o Promoting good work ethic within the specialist modality
o Following Trust and Departmental policies such and the uniform policy and mobile phone policy.
o Promoting positive and motivational attitudes withing the specialist modality
QUALITY
To monitor and maintain quality standards and where applicable develop local quality indicators
To provide clinical and leadership supervision to staff
Person Specification
Experience
Essential
1. oExperience of mentoring, coaching and supervision
2. oEnhanced clinical reasoning skills & professional judgement
3. oEfficiently organise/manage workloads and minimise avoidable risk
4. oExperience of single and dual plane imaging equipment
5. oExperience of cardiac interventional procedures
6. oPrevious management of a team.
7. oKnowledge of managing attendance
8. oPrevious experience of having difficult conversations
9. oKnowledge of employment law & HR procedures.
Desirable
10. oExperience in organisation of QA processes
11. oExperience in Service development & evaluation methods
Qualifications
Essential
12. FHEQ Level 6 / BSc / BSc (Hons) in Diagnostic Radiography or equivalent qualification if applicable
Desirable
13. Qualification level ? FHEQ level 7/SCQF level 11
14. ? Postgraduate certificate (PgCert)/postgraduate diploma (PgDip) 'or equivalent qualification if applicable
Skills
Essential
15. oExtensive understanding of approaches to communication
16. oAbility to efficiently train and develop others
Desirable
17. oExtensive understanding of CRIS system
18. oStatistical skills in audit & research
19. oPresentation skills
values
Essential
20. oProactively review practice to prevent discrimination.
21. oEager to continue own development through reflective practice.
22. oHigh standards including when under pressure.
23. oAllow for open & honest communication.
24. oPromote teamwork.
25. oEncourage quality improvement.
26. oHave an understanding of different personalities, cultures & religious beliefs
Desirable
27. oSupport resilience and self-care through role modelling