Job Title: HR Apprentice Location: Hybrid - 2 days at the Wylde Green office Contract Type: 36 hours per week Salary: £21,490 per annum Job Description Are you passionate about building a career in Human Resources? Join our fabulous People Team as an HR Apprentice, where you'll gain hands-on experience in a fast-paced environment while working towards the CIPD Level 3 HR Apprenticeship Standard. This role offers a unique opportunity to develop your HR expertise, work with a supportive team, and contribute to meaningful organisational initiatives. Main Duties: Support the People Team: Assist in a variety of HR activities, providing essential support to the wider team. Manage the HR Email Inbox: Ensure all queries are handled professionally and efficiently. HR Process Involvement: Participate in a range of HR processes, from transactional tasks to more complex issues, such as performance management and disciplinary actions. HR System Management: Maintain and update employee records, ensuring data accuracy and generating reports as needed. Administrative Tasks: Take minutes during meetings, produce references, and handle day-to-day correspondence. First-Line HR Queries: Provide confidential and accessible advice on routine matters, escalating complex queries when necessary. Topics include employment terms and conditions, policy application, and employment legislation. Payroll Assistance: Support basic payroll queries in collaboration with the Payroll team. You'll have the opportunity to balance your role responsibilities with a dedicated weekly study day to work towards your apprenticeship qualification. Person Specification Essential Qualifications: English and Maths at Level 2, with grades A-C (4-9). Eligible for entry to the CIPD Level 3 HR Apprenticeship Standard. Essential Experience and Skills: Competency in Microsoft Office applications (e.g., Word, Excel, Teams, Outlook). Proven ability to manage a varied workload with excellent organisational skills. Exceptional written and verbal communication skills. Strong attention to detail and problem-solving abilities. Ability to build strong working relationships with colleagues and the People Team. Basic understanding of HR functions and their importance in the workplace. Commitment to confidentiality and sensitive handling of information. Genuine enthusiasm for a career in HR and dedication to completing the apprenticeship programme. Proactive and capable of working independently, responding promptly to immediate requests. Desirable Experience: Experience in an employee relations environment. Previous experience in a busy office setting, particularly with administrative duties. What We Offer: Comprehensive training and development support while you complete the CIPD Level 3 HR Apprenticeship. An opportunity to gain practical HR experience in a dynamic and collaborative environment. A supportive and inclusive workplace culture that values professional growth. If you're ready to kick-start your career in HR and join a team that values your potential, we'd love to hear from you Apply now to make a difference in the People Team. The vacancy may close before the deadline, if we receive a high volume of applications. Please apply promptly to avoid disappointment.