Regional Delivery is a large, complex, and geographically dispersed operation within the DIO covering circa 58,000 assets, across over 500 sites and 275,000 Ha of freehold and leasehold estate in the UK and a further 580,000 Ha overseas; with a multitude of multi-million contracts to manage. We deliver soft and hard facilities management services including building, maintaining, and servicing the majority of MODs built assets in the UK and overseas and managing the MODs training estate tenanted estate and USVF Built estate. This is an exciting opportunity for an enthusiastic and well organised individual to join a regional based busy team responsible for the contract management/monitoring and assurance of Soft Facilities Management of the HESTIA contracts on behalf of DIO and Unit Authority across sites within the North, Wales & West Midlands, and East Regions. The post is based at RAF Wyton. The Soft FM outputs are delivered via a contracted Industry Partner that is monitored and assured by DIO as the contract authority. The contract delivers a core set of standardised Soft FM Services including catering, retail and leisure, cleaning and associated services including window cleaning, laundry, dry cleaning, tailoring, short term catering, portable ablutions, and waste management. The role is both challenging and rewarding as it provides an opportunity for the post holder to develop their skills in overseeing a contractor delivered Soft Facilities Management services. Person specification We are seeking someone with: A good level of communication Basic financial knowledge A good understanding and knowledge of IT to meet planned digital changes within the MOD A candidate with a knowledge of Soft Facilities Management to include basic commercial and retail knowledge with assurance awareness is also desirable Responsibilities include but are not limited to: As the DIO MAC Management Assurance Team (MMAT) HESTIA Region lead you will undertake contract management, monitoring, and assurance on behalf of DIO to ensure that contracted Soft FM services are delivered in accordance with the contract specification, conditions, and quality standards. You will manage the annual programme for the Regional Monthly Performance Meeting (RMPM) and carry out Secretarial duties. You will regularly produce reports in support of the Service Manager, MMAT and wider SFM and customer delivery teams. You will feed into the Budget Management for the HESTIA Contracts within Region. You will raise, upload, and monitor Regional Requests for Contract Action (RCA) and Business Cases (BC) You will support the financial raising of requisitions and receipting through Contract Procurement & Finance (CP&F) for the authorisation and payment of Industry Partner monthly Management Fee You will undertake contract evaluation as necessary. You will ensure consistency and coherency with Hard FM Contract You will work together to align Soft Facilities Management for the next generation of SFM contracts, by introducing commonality of service delivery. Licences A full UK driving licence is required as the post holder will be required to travel to sites covered by the post some of which may require an overnight stay. Many of these locations are not accessible by public transport. Behaviours We'll assess you against these behaviours during the selection process: Working Together Communicating and Influencing Leadership Making Effective Decisions Changing and Improving We only ask for evidence of these behaviours on your application form: Working Together Communicating and Influencing Benefits Alongside your salary of 36,530, Ministry of Defence contributes 10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Candidates will be required to provide CV details to include job history along with a statement of suitability. (1000 word count). At sift, you will be assessed against your CV and Statement of suitability and the following: Working together Communicating and Influencing When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. At interview, you will be assessed against the following: Working together Communicating and Influencing Leadership Making effective decisions Changing and improving Sifting is provisionally scheduled for W/C 17th February. For those successful in making it through to interview, these are provisionally scheduled for W/C 24th February and will take place face to face at RAF Wyton. Photographic identification will need to be provided by the candidates in order to gain access to site. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .