Customer Service Agent (debt & collections) Permanent (35 hours)
Meraki Talent is partnered with a UK-wide, established business to support the recruitment of a Debt & Collections Agent. This full-time, permanent role offers a salary of c.£26,000 and a hybrid working model. Some great additional perks include free parking, performance-related bonuses and excellent development and progression opportunities.
The purpose of the Debt & Collections Assistant is to:
Provide support by identifying customer needs, resolving issues, and agreeing payment plans
Analyse and report on customer data
Deal with billing and service issues
Have working knowledge from a financial service or banking background – particularly reconciliations/settlements experience
Have experience in reporting and analysis
Administration, Collections, Reconciliations, Settlements, Financial Services, Banking, Reporting and Analysis
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