Summary
Throughout your Apprenticeship, you will get the knowledge to become an IP Network Engineer. You will be part of the Network Infrastructure Customer Delivery team, bringing the Nokia IP and optics and Fixed Access products, knowledge and skills to our UK and Ireland customers to address technical challenges and ensure successful project delivery.
Wage
£23,000 a year
Training course
Network engineer (level 4)
Hours
Working from the office. Shifts to be confirmed.
37 hours 30 minutes a week
Possible start date
Monday 1 September
Duration
1 year 11 months
Positions available
4
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Are you ready to learn and grow in a career, while making a difference? Are you passionate about creating ultra-highspeed networks? We are looking for a confident, energetic, proactive & team player individual to join us.
As the successful candidate, you will not only get an exciting opportunity to learn & excel. You will have the opportunity to:
* Set up, configure, integrate, upgrade, verify and validate customer networks and solutions that meet contractual specifications
* Improve network performance
* Perform technical investigations and troubleshooting
* Learn how to perform regular root cause analysis on process output and deliverables seeking productivity, quality and cost improvements
* Develop scripts and templates enabling automation of repetitive tasks and routines
* Understand how to select the appropriate tools regarding specific Network activities, while complying with Nokia’s policies when upgrading systems
* Prepare technical documentation and reports
Where you’ll work
740 Waterside Drive
Aztec West
Almondsbury
Bristol
BS32 4UF
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BPP PROFESSIONAL EDUCATION LIMITED
Your training course
Network engineer (level 4)
Equal to higher national certificate (HNC)
Course contents
* apply the appropriate tools and techniques when securely operating and testing networks
* install and configure the elements required to maintain and manage a secure network
* implement techniques to monitor and record systems performance in line with defined specifications
* maintain security and performance of the system against known and standard threats
* apply the appropriate tools and techniques to identify systems performance issues
* apply the appropriate tools and techniques to gather information to troubleshoot issues and isolate, repair or escalate faults
* communicate outcomes of tasks and record in line with organisational procedures and SLAs including adherence to customer service standards
* upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime. This should include backup processes
* record task details whether face-to-face, remote or in writing in line with ogranisational requirements
* interpret information received from a manager, customer or technical specialist and accurately implement the defined requirements
* monitor, identify and implement required maintenance procedures
* implement techniques to optimise systems performance in line with defined specifications
* organise and prioritise clients or stakeholders’ requests in line with SLAs and organization processes
* explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints in appropriate language considering accessibility and diversity implications
* operate securely and apply the appropriate process, policies and legislation within their business responsibilities
* communicate with a range of stakeholders taking into consideration the organisations cultural awareness and technical ability
* apply the appropriate level of responsibility when planning and prioritising work tasks
* apply the relevant numerical skills (Binary, dotted decimal notation) required to meet the defined specifications
* ensure compliance of network engineering outputs with change management processes
* select the appropriate tools and comply with organisation policies and processes when upgrading systems
* apply the appropriate tools and techniques when securely operating and testing networks
* install and configure the elements required to maintain and manage a secure network
* implement techniques to monitor and record systems performance in line with defined specifications
* maintain security and performance of the system against known and standard threats
* apply the appropriate tools and techniques to identify systems performance issues
* apply the appropriate tools and techniques to gather information to troubleshoot issues and isolate, repair or escalate faults
* communicate outcomes of tasks and record in line with organisational procedures and SLAs including adherence to customer service standards
* upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime. This should include backup processes
* record task details whether face-to-face, remote or in writing in line with ogranisational requirements
* interpret information received from a manager, customer or technical specialist and accurately implement the defined requirements
* monitor, identify and implement required maintenance procedures
* implement techniques to optimise systems performance in line with defined specifications
* organise and prioritise clients or stakeholders’ requests in line with SLAs and organization processes
* explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints in appropriate language considering accessibility and diversity implications
* operate securely and apply the appropriate process, policies and legislation within their business responsibilities
* communicate with a range of stakeholders taking into consideration the organisations cultural awareness and technical ability
* apply the appropriate level of responsibility when planning and prioritising work tasks
* apply the relevant numerical skills (Binary, dotted decimal notation) required to meet the defined specifications
* ensure compliance of network engineering outputs with change management processes
* select the appropriate tools and comply with organisation policies and processes when upgrading systems
Your training plan
Network Engineer Level 4 qualification.
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs, and highly diverse teams with an inclusive culture where people thrive and are empowered.
The role is in the Bristol area as a hybrid worker, working 2-3 days a week from the office. The apprentices will be provided with excellent learning and development opportunities, including 24 months Network Engineer, Level 4 Apprenticeship program from a leading training provider, Nokia solutions and I&C trainings and certifications, access to the best-in-class on-line learning platforms and support from experienced site engineering professionals.
Education: Minimum 5 GCSEs, including 4/C or above for maths & English, A levels or a level 3 qualification (apprenticeship or BTEC in a relatable subject)
Nokia UK Limited offer a Flexible Benefits program (Flex) where additional benefits can be purchased through salary. These include, but are not limited to, Dental insurance, Travel insurance, Critical Illness Insurance and Health Assessments.
Requirements
Essential qualifications
GCSE or equivalent in:
* Math, English (grade 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Analytical skills
* Team working
* Initiative
* Excellent results in STEM subj
* Customer focus approach
Other requirements
Are you ready to learn and grow in a career, while making a difference? Are you passionate about creating ultra-highspeed networks? We are looking for a confident, energetic, proactive & team player individual to join us.