Senior Customer Service Advisor Chessington £30,000 p/annum Mon-Fri Excellent benefits package including 5 weeks hols bank holidays and free parking. We have a great opportunity for someone with min 2 yrs experience of working in a professional inbound customer service team. Are you looking to take on more responsibilities and step up into a more senior role - covering for the manager when on holiday, absences? Do you enjoy not just inbound call handling, but also responding to emails and webchat enquiries.? Have you a sense of achievement when you sort a problem out and get positive feedback.? This clients customers are highly valued, so beyond the customer interaction side, the team also handle the follow up administration tasks, including accurately updating customer accounts, processing payments and of course there's the occasional problem to solve - delays in orders, stock alternatives, returns - so you'll need to be a good multitasker, problem solver and enjoy crossing over with different areas of the business regularly throughout the day. If you feel that you might be the person we're looking for, can commute to Chessington on a daily basis (free parking available for those that drive) - we'd love to receive your application. Refer a friend and earn a retail voucher worth up to £500 Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW14739 ADZN1_UKTJ