To ensure the safe and accurate ordering, dispensing and checking of all medication, dressings and appliances and that they are prepared and delivered within the set timescales. Dispense and check all prescriptions safely and accurately Communicate effectively with patients, visitors and the multidisciplinary team Ensure that all messages are appropriately logged and appropriate action taken Maintain patient confidentiality, being helpful and courteous at all times Observe and follow surgery policies, protocols and standard operating procedures (SOPs) at all times Establish and maintain accurate and tidy working practices Undertake agreed tasks once competency achieved Adhere to Controlled Drugs protocol After training, be able to give advice to patients with regards to their medication Answer the telephone promptly Assist in the smooth running of the dispensary by ensuring that the work stations are left clean and tidy and by undertaking housekeeping and cleaning duties as appropriate Deal with prescriptions monies promptly and accurately Replenish all stock levels at the end of the shift forms, medication etc Comply with Information Governance and computer usage policies and guidelines Use resources effectively Share knowledge with colleagues Keep up-to-date (CPD) and undertake mandatory training as stipulated Complete additional allocated tasks following discussion and agreement with dispensary team leader