We are working with a Billingham based client who are looking to give an individual the opportunity to learn lots of valuable skills and gain a qualification as a Business Administration Apprentice.
Responsibilities:
* Ensuring learner bookings are confirmed within KPI’s
* Completing calls to Managers
* Ensure system is up to date
* Answering/transferring internal and external calls
* Support team members in where needed
* Manage Apprentice Inbox, ensuring emails are responded to in a 2 hour timeframe
* Support the Apprentice team to achieve targets
* Work as part of a small team providing flexibility to support other team members in all areas of the business
Qualification you will receive:
* Level 3 Business Administrator Apprenticeship Standard which includes:
* Level 2 Functional Skills in maths and English (if required)
* End-Point Assessment (EPA)
Via a tutor and on-the-job training, you'll get the opportunity to learn:
* IT
* Record and document production
* Decision making
* Interpersonal skills
* Communication
* Quality
* Planning and organisation
* Project management
* Relevant regulation
* Policies
* External environment factors
* Training 2 days a month via Zoom & 2 days in the workplace
For more information please contact Emily Watson from our Middlesbrough Office.