Job Description
Anson McCade are delighted to be partnering with one of the worlds largest life sciences and pharma organisations as they search to appoint a ServiceNow Platform Architect to their experienced team withing the United Kingdom.
Responsibilities for the ServiceNow Platform Architect include:
* Act as the Product Owner for ServiceNow platform interfaces and integrations, including Virtual Agents, Portals, and Mobile Apps.
* Define and implement the integration strategy using Integration Hub.
* Lead and guide the DevOps team to maintain integration standards and best practices.
* Provide consultative leadership to support technical success and align with business strategy.
* Establish and oversee governance processes for the ServiceNow platform, ensuring consistency and quality.
* Drive innovation beyond maintaining the status quo, continually enhancing platform capabilities and integration.
* Lead solution design and provide architectural mentorship throughout ServiceNow engagements.
* Develop ServiceNow solutions within large enterprise transformation programs to support transformation objectives.
* Oversee and manage technical debt, ensuring its reduction through a strong relationship with ServiceNow.
* Establish and implement governance processes and policies for the ServiceNow platform.
* Ensure compliance with internal standards, security requirements, and industry best practices for the ServiceNow platform.
* Collaborate with cross-functional teams to align ServiceNow solutions with business and IT transformation goals.
Skills required for the ServiceNow Platform Architect role include:
* Proven experience in delivering large-scale technology transformation projects.
* Strong expertise with the ServiceNow platform, especially in data modelling and configuration.
* Certifications: ServiceNow Certified System Administrator and ServiceNow Certified Implementation Specialist (relevant products) are highly desirable.
* Solid understanding of data management principles, data modelling techniques, and data governance practices.
* Familiarity with IT Service Management (ITSM) and ITIL processes.
* Proficiency in data modelling concepts and relational databases.
* Experience with ETL (Extract, Transform, Load) processes and data integration.
* Ability to analyse complex data requirements and business processes, identify gaps, and propose effective solutions using the ServiceNow platform.
* Demonstrated understanding of the broader IT infrastructure and its integration with ServiceNow.
* Comprehensive knowledge of the ServiceNow platform, especially its data model.
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