TMS, a well-established and successful company, is looking for a highly professional Weekend Receptionist to join our team at the Kia Loughborough dealership.
About the Role:
As the first point of contact for our customers, your focus will be on delivering exceptional customer care. You’ll take the time to engage with visitors, creating a positive and welcoming experience while ensuring a smooth handover to the appropriate sales or service team member.
Key Responsibilities:
1. Greet and welcome customers warmly, ensuring their needs are met promptly.
2. Direct visitors to the appropriate staff member and offer refreshments.
3. Handle telephone enquiries with professionalism and efficiency.
4. Maintain a clean and organised customer-facing environment.
5. Carry out general administrative duties to support the smooth running of the dealership.
You will play a vital role in representing the dealership and ensuring our customers receive the highest standards of service and satisfaction.
About You:
To thrive in this role, you should be:
1. A genuine "people person" who can build rapport effortlessly.
2. Calm, organised, and professional in a busy environment.
3. Detail-oriented with exceptional organisational skills.
4. Confident and approachable, with strong communication abilities.
Experience:
1. Previous experience in a customer service or receptionist role is essential.
Working Hours:
1. Saturdays: 09:00 – 17:00.
2. Occasional cover for annual leave may be required.
What We Offer:
At TMS, we value our employees and offer a comprehensive benefits package, including:
1. Hourly Rate: £12.21 per hour
2. Pension Scheme: Contributory.
3. Private Medical Insurance: Available after 3 years of service.
4. Life Insurance: Provided after 3 years of service.
5. Employee Discounts: On vehicle purchases, servicing, parts, and body shop services.
6. Manufacturer Training: Regular opportunities for professional development.
7. Referral Scheme: Earn £250 for successful referrals.
8. Gifts and Wellbeing Support: Birthday and year-end gifts, plus access to mental and physical health support through the BEN charity.
If you are passionate about delivering outstanding customer service and want to join a dynamic and supportive team, we’d love to hear from you!
Apply now and take the first step towards an exciting opportunity with TMS.
Job Types: Part-time, Permanent
Benefits:
1. Company pension
2. Employee discount
Schedule:
1. Weekend availability
Experience:
1. Customer service: 2 years (preferred)
2. Receptionist: 1 year (preferred)
Work Location: In person
Reference ID: TMS-047
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