March 2022
Dazzle is a rapidly fast-growing tech-led commercial cleaning company that prides itself on exceptional customer care and values its employees. We are looking for an experienced Cleaning Supervisor operative to join our clients in London.
If you are looking for a new and unique company to work for, look no further than Dazzle! Due to unprecedented growth, we are looking for a new supervisor to join our ever-growing team.
Responsibilities and Duties
* Cover cleaners' sick/holiday days where required
* Be available to pick up keys from offices/HQ and drop off to cleaners
* Meet, greet, and train cleaners on their first clean, setting up the site ready for cleaning, unpacking products and materials, etc.
* Run Health and Safety checks with the cleaners
* Explain company policies
* Train cleaners on how to use our App time sheet system
* Run spot checks across all client sites to ensure sites are immaculate
* Complete online QA forms
* Conflict resolution - Liaise with clients on any account requirements and resolve issues as they arise
* Occasionally purchase equipment and drop off to any client sites
* On occasions, you will need to take on the cleans yourself; this is critical, and we need a person to pull their sleeves up and deliver and protect our contracts
Must have:
* Be flexible with your hours, splitting your hours over morning/afternoon or evening on request - essential
* General working knowledge of Health and Safety, COSHH, and PPE - essential
* Minimum of 1 year Supervisory cleaning experience - essential
* Previous experience of supervising people is essential
* Applicants must possess competent communication and written skills and be able to use mobile Apps, Excel spreadsheets, etc.
* A good hard-working attitude
* Excellent customer service skills
* Great attention to detail
* Ability to manage mixed personalities calmly and diplomatically
* Mobile phone with data & WhatsApp
* Have an advanced DBS certificate
* You will be someone that can get on with people and build relationships with cleaning teams, clients, and back-end management teams
* You will be the cleaning team's go-to person/mentor
* You don't mind taking regular instructions and reporting to management on a daily basis by video or audio calls.
* Ability to work under pressure
* Ability to work independently
* Immaculate personal presentation
What you'll get in return
* You will get the chance to be an integral part of a young and vibrant team
* Career and salary growth year on year
* Pension
* Business travel expenses
* Working with the leading tech-led cleaning company in London
* Holidays
Permanent - Full time 7 hours per day
Monday to Friday, £20,000 per annum
As our business grows, there are great career prospects within our company. We recognize and reward good people.
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