Hours per week: 15 hours per week (Saturday and Sunday 8am-4pm, with 30 minutes lunch break)
Perm/Fixed Term: Permanent
Closing Date: 23rd December 2024
Interview Date: 13th January 2025
This post may close early due to high numbers of applications, so you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
Main duties of the job
* To ensure that all patient notes are kept up to date and filing is filed in the notes in line with the George Eliot Hospital Medical Records Policy.
* To provide an efficient and professional clerical service to the Nursing, Medical and Surgical Teams.
* To communicate with internal and external professional bodies, e.g. other NHS Trusts, Coroner, Police, District Nurses and other Allied Healthcare Professionals.
* To communicate over the telephone and personally with patients, patients' representatives and relatives relaying accurate and applicable information as required.
About us
Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever-evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
Xcellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Job responsibilities
* To make appointments for patients when they are discharged if required.
* To ensure that transport is booked for patients to be taken home when discharged if required.
* Take lead responsibility for ward requisitions and maintaining the ward stationery.
* Photocopy information for the Nursing Team and as and when required.
* To be responsible for the general tidiness of the workplace.
* Take lead responsibility to inform General Practitioners of all discharges/deaths by telephone within 24 hours.
* To contact IT Training Department to book training courses for members of staff as instructed by ward Senior Sister/Senior Charge Nurse.
* Prepare and fax correspondence as and when required.
* Welcome patients and members of the public entering the ward area and ensure any queries that arise are dealt with either by the Ward Clerk or relevant Nursing personnel.
* To answer ward telephone and ensure that information is correctly handled and disseminated appropriately.
* Ensure the Patient Administration System (Lorenzo) is kept up-to-date and reflects patients currently on the ward and also matches the whiteboard, including consultant/specialty transfers.
* Ensure all of the relevant documentation (front sheet and patient labels) is printed from Lorenzo and copies available in the notes for every patient.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.
Person Specification
Qualification and Professional Training
* Good standard of Education
Experience and Knowledge
* Dealing with members of the general public
* Administration experience within an NHS environment
* Evidence of ability to prioritise workload including working under pressure in order to meet deadlines.
* Experience of leading a team
* Knowledge of PAS systems
Skills and Abilities
* Good organisational skills
* Ability to multi-task
* Excellent communication skills and interpersonal skills
* Able to respond professionally
Personal Qualities
* Good organisational skills
* Excellent communication skills and interpersonal skills
* Able to respond professionally
Other
* Evidence of commitment to personal development
* Ability to lift a box of case notes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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