Description
Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.
This is an exciting opportunity to join our operational team at our new site in Stevenageas a Maintenance Supervisor.
The Maintenance Supervisor oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community, meets standards for cleanliness, appearance, safety, and overall functionality by performing maintenance-related tasks.
Primary responsibilities include maintenance of the community, including overall inspections, repairs, and general maintenance of ready apartments and other interior/exterior areas.You will manage the day-to-day operations of the Maintenance team ensuring work is completed in a timely manner and to a high standard, delivering exceptional customer service for our residents.
This is a great opportunity to join a highly motivated and high achieving team, ensuring we continue to deliver our vision to our residents.
If youre ready to be our next Native, youll probably
* Complete assigned work orders generated from resident requests for service, as well as routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures and safety standards.
* Have demonstrable experience in a supervisory role.
* Be proficiency in executing exceptional customer service within a customer facing role.
* Have excellent written and spoken English.
* Complete documentation and other paperwork timely and accurately so that service requests can be appropriately documented and tracked.
* Have excellent relationship building skills, both with entirely new and long term residents and team members.
* Be an efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature.
* Be able to work exceptionally well within a team dynamic and contributes to an established open culture.
* Have the ability to follow company policies and procedures
About Us
We are Native Communities, we specialise in operating £3bn of mixed use, residential and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work and spend time.
Our people are our superpower, our team is our greatest strength. Join Native, and you'll work alongside the best and the brightest in property, hospitality, technology and marketing in an environment where your talents are valued, nurtured and developed.
As well as being able to call yourself a Native heres some of the other great benefits of working with us;
* Company Pension Scheme provided by NEST
* Cycle to Work Scheme.
* 24/7 Employee Assistance Programme
* Westfield Health Cash Plan
* Life Assurance
* Referral Scheme
* Paid Volunteer Time
* 20% discount on Native Places stays!
Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can turn up and thrive. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We firmly believe that our future success lies in diversity of thought from all Natives and its integral to our mission of creating sustainable communities with soul. We welcome applications from everyone interested in working for us. And, once youre a Native, your differences will make all the difference.
If youre as passionate as we are about people and beautiful buildings, we'd love to hearfrom you!
AMRT1_UKCT