Job Details: Business Support Apprentice
Full details of the job.
Vacancy Name: Business Support Apprentice
Vacancy No: VN804
Employment Type: Permanent
Duration: N/A
Location: Manchester, United Kingdom
Company Description: Xeinadin was established in 2019 when more than 100 successful, independent, business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It is our people who help drive our business forward, and we offer them future-focused career opportunities whilst supporting the individual specialisms. Our regional offices of over 1800 colleagues operate in collaboration across the Group, combining collective expertise to maximise our people’s potential. As part of one Xeinadin, our colleagues are able to draw on expertise and support from across our UK, Ireland and central teams, as well as benefitting from being a part of their local communities.
Description: We are looking for an enthusiastic Business Support Apprentice to join our dynamic team in Manchester. This apprenticeship is an exciting opportunity for those eager to start a career in business administration, particularly within the accountancy and professional services sector.
You’ll work towards a qualification in Business Administration (Level 3), gaining hands-on experience and learning essential business support skills. You will assist various departments and provide administrative support while developing a deep understanding of the operations within a leading accountancy firm.
Key Responsibilities:
1. Assist with day-to-day administrative tasks, such as filing, document management, and data entry.
2. Handle client calls and emails, ensuring that all queries are directed to the right team members and interactions are recorded.
3. Help schedule meetings and prepare necessary documents, agendas, and reports.
4. Assist with the creation and formatting of reports, letters, presentations, and spreadsheets.
5. Help with basic billing tasks, including tracking time records and supporting client billing processes.
6. Occasionally cover reception, greeting clients, managing mail, and maintaining office supplies.
7. Provide ad-hoc support for internal projects, meetings, and firm-wide events.
8. Maintain organised, up-to-date digital and physical filing systems.
9. Help track filing deadlines and ensure client information is up-to-date.
Key Requirements:
1. Strong organisational skills and attention to detail.
2. Excellent written and verbal communication skills.
3. Professional and friendly approach when interacting with clients and colleagues.
4. Ability to manage time effectively and meet deadlines.
5. Proactive attitude and eagerness to learn.
6. Familiarity with Microsoft Office, particularly Word, Excel, and Outlook.
7. Ability to work both as part of a team and independently.
8. A passion for developing a career in business administration.
Additional Requirements:
1. Minimum of 5 GCSEs at grade C/4 or above, including Maths and English.
2. An interest in pursuing a career within business support and administration.
Model: Office Based
Salary: Competitive
Benefits:
* Company Pension Scheme
* 25 days of annual leave + bank holidays
* Additional annual leave days from certain levels of seniority
* Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
* Business closure over Christmas* (subject to exceptions and business needs)
* Life Assurance x4 annual salary
* Enhanced family leave policies
* Enhanced Company Sick Pay
* Employee Assistance Programme – 24/7 support, free and confidential
* Corporate Discounts Platform
* Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as Critical Illness Cover, Cash plan, Cycle to work, Eye care, Dental
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