Job summary We are looking for a friendly and experienced Weekend Receptionist to join our team on working one shift per week on a part-time basis on a Sunday only. This is a 7.5 hour contract per week covering the rota in staff absence, The working hours are as follows; 10am 18:00pm (these hours are non-negotiable) You will be expected to work every Sunday. Main duties of the job Cygnet Hospital Ealing provides a welcoming, non-institutional environment, offering personalised treatment for female service users with an eating disorder or personality disorder over two separate specialist wards. You will be working in a fast paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential. The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills and have at least 1 years experience working in a similar role with excellent communication & customer care skills. A working knowledge of Microsoft Office is essential. About us Cygnet was established in 1988. Since then we have developed a wide range of health and social care services for young people and adults with mental health needs, acquired brain injuries, eating disorders, autism and learning disabilities within the UK. Date posted 03 January 2025 Pay scheme Other Salary £5,200 to £5,200 a year Contract Fixed term Duration 12 months Working pattern Part-time Reference number VPF2FEE842 Job locations London W5 2HT Job description Job responsibilities Cygnet Hospital Ealing provides a welcoming, non-institutional environment, offering personalised treatment for female service users with an eating disorder or personality disorder over two separate specialist wards. We are looking for a friendly and experienced Weekend Receptionist to join our team onworking one shift per week on a part-time basis on aSunday only. This is a 7.5 hour contract per week covering the rota in staff absence, Theworking hours are as follows; 10am - 18:00pm (these hours are non-negotiable)You will be expected to work every Sunday. The reception area is staffed from 7.30am to Midnight, 7 days a week, including Bank Holidays. You will be working in a fast paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential. The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills and have at least 1 years experience working in a similar role with excellent communication & customer care skills.A working knowledge of Microsoft Office is essential. Youre Day-to-Day Provide a professional, welcoming reception experience Greet visitors & notify the appropriate member of staff of their arrival Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately Answer & transfer all incoming calls and take messages where appropriate Sort & distribute post, and assist with general office duties as required Keep the reception area clean & tidy Promote the safety & security of all site users and ensure all staff comply with security protocols. You are An experienced receptionist with at least 1 or more years of experience working as a Receptionist Organised, naturally helpful and good at multitasking Computer literate including Windows/Word/Excel/Outlook or equivalent Knowledgeable of telephone systems Polite, friendly & approachable with excellent c GCSE Maths and English qualified, with a good level of numeracy and literacy Diligent & accurate, with an eye for detail and an understanding of confidentiality. Why Cygnet? Well offer you Strong career progression opportunities Expert supervision & support Employee referral scheme Cycle to work scheme & employee discount saving Please note: successful candidates will be required to undergo a standard or enhanced DBS check Job description Job responsibilities Cygnet Hospital Ealing provides a welcoming, non-institutional environment, offering personalised treatment for female service users with an eating disorder or personality disorder over two separate specialist wards. We are looking for a friendly and experienced Weekend Receptionist to join our team onworking one shift per week on a part-time basis on aSunday only. This is a 7.5 hour contract per week covering the rota in staff absence, Theworking hours are as follows; 10am - 18:00pm (these hours are non-negotiable)You will be expected to work every Sunday. The reception area is staffed from 7.30am to Midnight, 7 days a week, including Bank Holidays. You will be working in a fast paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential. The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills and have at least 1 years experience working in a similar role with excellent communication & customer care skills.A working knowledge of Microsoft Office is essential. Youre Day-to-Day Provide a professional, welcoming reception experience Greet visitors & notify the appropriate member of staff of their arrival Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately Answer & transfer all incoming calls and take messages where appropriate Sort & distribute post, and assist with general office duties as required Keep the reception area clean & tidy Promote the safety & security of all site users and ensure all staff comply with security protocols. You are An experienced receptionist with at least 1 or more years of experience working as a Receptionist Organised, naturally helpful and good at multitasking Computer literate including Windows/Word/Excel/Outlook or equivalent Knowledgeable of telephone systems Polite, friendly & approachable with excellent c GCSE Maths and English qualified, with a good level of numeracy and literacy Diligent & accurate, with an eye for detail and an understanding of confidentiality. Why Cygnet? Well offer you Strong career progression opportunities Expert supervision & support Employee referral scheme Cycle to work scheme & employee discount saving Please note: successful candidates will be required to undergo a standard or enhanced DBS check Person Specification General Requirements Essential Please refer to job description above Desirable Please refer to job description above Person Specification General Requirements Essential Please refer to job description above Desirable Please refer to job description above Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Cygnet Health Care Address London W5 2HT Employer's website https://www.cygnethealth.co.uk/ (Opens in a new tab)