Technical Account Manager
Location: Glasgow (Hybrid working available)
Salary: Competitive + Benefits
Job Type: Full-time
Our client is a leading IT solutions provider seeking a Technical Account Manager to build client relationships and provide technical support.
Key Responsibilities:
* Act as a point of contact for clients on technical solutions.
* Manage customer accounts and resolve technical queries.
* Collaborate with internal teams to ensure service delivery.
* Provide product demonstrations and training sessions.
* Drive customer retention and satisfaction through proactive engagement.
What's on Offer:
* Competitive salary with performance-based bonuses.
* Career progression in IT and account management.
* Hybrid working flexibility after probation.
* Training and professional development support.
* Pension scheme and full benefits package.
Who We're Looking For:
* Experience in IT support, technical sales, or account management.
* Strong problem-solving and communication skills.
* Proficiency in IT solutions and software products.
* Ability to manage multiple client relationships.
* A customer-focused and solution-oriented approach.
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