About Our Client
My client is a growing, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing, and sales of high-quality products exclusively for veterinarians worldwide.
Job Description
* Day-to-day management of the QC shift team, including:
o Staff performance and wellbeing, including routine 1-2-1s, target setting, and coaching individuals through any development needs.
o Coordinate resource priorities with Planning to achieve schedule adherence.
* Manage the throughput of inbound and outbound goods (primarily raw materials, intermediates, and finished products) within the department.
* Support validation activities.
* Determination of KPIs that support delivery to service level agreements and achievement of objectives. Clear presentation of KPI data.
* Identification and management of risks.
* Preparation and scrutiny of reports (routine and ad-hoc), as required, to peers and senior management.
* Effective communication with other departments to facilitate the progression of QC activities.
* Lead investigations into out of specification (OOS), out of trend (OOT), and atypical results by applying technical knowledge and problem-solving skills.
* Ensure Quality Control activities are performed consistently, on time and in accordance with both company and legal requirements.
* Actively seek opportunities to optimise the performance of processes, people, and other resources.
* Support the QC Manager with the hosting of departmental audits and inspections, including:
o Presenting the department and systems to an inspector.
o The compilation of responses.
o Ensure response commitments are fulfilled.
* Support the QC Manager in the delivery of departmental objectives and deputise when required.
* Abide by and champion the company's values (Dedication, Enjoyment, Courage, Honesty, Ambition) in all aspects of the role, including interaction with co-workers and third parties.
* In addition to the core responsibilities listed above, the jobholder may be required to perform other duties on an ad-hoc basis.
The Successful Applicant
* Experience of working within a pharmaceutical laboratory.
* Experience of leading and managing a team, with a focus on coaching/mentoring.
* Experience in chemical and instrumental techniques, such as traditional wet chemistry, spectroscopy, chromatography, Karl Fischer, TOC, pH, etc.
* The ability to troubleshoot on the majority of the above / good problem-solving ability.
* Effective communication and influencing skills.
* Pragmatism.
* Computer literate with good attention to detail.
What's on Offer
* Average 36-hour working week with a day off every other Friday.
* Lates, 14.00-22.30.
* Plenty of training and development opportunities.
* 22.5 days annual leave + Bank holidays.
* Option to buy a week's holiday each year.
* 8% Employer Pension Contribution.
* Free access to the Headspace App.
* Employee Assistance Programme.
* Discounted gym membership.
* Free on-site parking and EV Charging.
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