We’re looking for a forward-thinking Sales Office Manager to lead and manage the Sales and Logistics office teams, working closely with the Sales Director to further develop best practices across the sales functions.The Role
is focused on maximising opportunities for the organisation, ensuring alignment with the company’s strategic and development goals.The Sales Office Manager will collaborate with both reactive and proactive teams to handle customer enquiries, complaints, and pricing, and will work alongside the North and South Key Account Managers to ensure sales leads and opportunities are proactively followed up.
This includes reviewing and maintaining special terms and agreements, managing prospecting and customer interactions with promotions, and aligning sales teams with marketing campaigns. Onboarding and developing new customers for future opportunities is key, as is maintaining and developing the ERP contact database.
The role also involves working with the Sales Director to review analytics and develop key accounts using CRM, and conducting analysis of credits, damages, and returns. Waste haulage document management and organising regular meetings with office staff also fall under this role.
Main Duties and Responsibilities :
1. Manage the Sales and Logistics teams, providing support, guidance, and leadership.
2. Oversee professional account management in the office, ensuring the development of existin...