We are seeking an experienced CRM Systems Specialist to join our CRM Team at Beaverbrooks. As a key player in our marketing department, you will be responsible for managing our customer relationships and ensuring seamless interactions across all touchpoints. With a focus on data-driven decision making, you will develop and implement strategies to enhance customer engagement and drive business growth.
About the Role:
1. Develop and execute CRM strategies to drive customer engagement and retention
2. Manage and maintain accurate customer data to inform business decisions
3. Collaborate with cross-functional teams to ensure seamless customer experiences
4. Identify opportunities to improve customer interactions and develop solutions to achieve business objectives
Requirements:
* Proven experience in CRM system management and data analysis
* Strong understanding of marketing principles and customer relationship management
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively