We’re VIVID! –We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!
We have an exciting opportunity for a skilled and experienced Empty Homes Manager to join our team in Hampshire. This is a full time, permanent position, working 37 hours per week. While this role is contractually based out of our Portsmouth office, there will be times when you need to attend our Basingstoke office, or depots around the Hampshire area. This role allows for hybrid home working.
Want to know what we can offer you?
* 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave
* A productivity-related bonus scheme to enhance your take-home
* A generous contributory pension of 6%. We’ll match employee contributions between 7% and 10%
* Life assurance paid at x 3 annual salary
* Private medical insurance
* Health care cash plan called Medicash
* Enhanced pay for maternity, paternity, adoption and shared parental leave
* Access to counselling, legal and financial information
* Electric car scheme
* Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes
Here’s the facts about the role:
As Empty Homes Manager you’ll lead and line manage our team of Empty Homes Supervisors, contributing to the delivery of a high-quality service for our void properties. You’ll take accountability for providing a first-class repairs and customer care service, monitoring monthly budgets, and driving cost efficiency throughout. Ensuring the team is well resourced, you’ll lead the recruitment and development of skilled, customer-focused operatives and support staff, actively promoting our values. As part of our strive for excellent customer service, you’ll be involved in the process of resolving customer complaints. You’ll prepare specifications for rechargeable works and will ensure targets and timelines for all works are being adhered to.
As Empty Homes Manager you’ll have previous experience as a surveyor/supervisor managing a team of trade operatives and will be able to put this experience and knowledge to use. Your strong background in maintenance surveying and responsive repairs will be a key asset in this role. Exceptional people management and customer service skills are essential, along with the ability to prioritise and organise your workload effectively. Confidence in using IT and Microsoft packages is crucial. While prior experience in the social housing sector is not essential, we value applications that demonstrate awareness/knowledge of this field.
This is a fantastic opportunity for a proactive and driven manager to lead a well performing team while maintaining high standards of health and safety, compliance, and efficiency. If you are a dynamic leader who thrives in a fast-paced environment, we encourage you to apply!
You'll need access to a vehicle with business use. This role requires a DBS check.
Interviews are due to take place 21 April.