The provision of a comprehensive administrative service to the Diabetes Long Term Conditions Service to achieve effective and efficient service provision. The needs of the service user will be the utmost priority. The principle of high quality customer care is at the heart of this role. The post holder requires the ability to work under pressure, with conflicting demands at times, and must be able to communicate sensitively and effectively with a wide range of people including patients, medical staff and colleagues. The post holder will be required to cover for other admin colleagues during periods of absence. To demonstrate the Trust’s values in everything you do in the work environment. To accurately maintain and keep secure patient health and staff records/systems in line with policy and standard operating procedure, to ensure data quality, confidentiality, and compliance with the current Data Protection Law. To plan and organise appointments, meetings, clinics, diaries, and activities to ensure that standards of service appropriate to the area of work are met. To produce clinical correspondence e.g. letters, reports, from a variety of sources including documents and digital dictation. Minute taking when necessary. Obtaining results from diagnostic tests. Collect and distribute external post and scanning patient correspondence to the clinical system. Assist in the maintenance of databases for audit purposes. Co-ordinate the extraction, validation, reporting and data cleansing of data from the organisation’s various IT data systems. Maintain and update Medical Devices asset list, liaising with EBME technicians to arrange annual servicing and calibration checks of all appropriate devices. Raise requisitions using E-Procurement, sourcing items, receiving and receipting goods. Undertake general office duties as required including filing, photocopying, scanning, and maintaining stock levels. Provide cover for other administrative staff within the service as required. Indirect exposure to distressing or emotional circumstances. By joining Team MPFT, you will be helping your communities and in return for this, we will support you by; Supporting your career development and progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave Extensive Health and Wellbeing support and resources If you work in our community teams, we pay for your time travelling between patients Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates Salary sacrifice bikes up to £2k Free car parking at all trust sites Free flu vaccinations every year Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met) And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people. Please note, we may be required to close this vacancy early if we receive a high volume of applications For this administrative role, the main duties can be found detailed within the attached Job Description. Further discussions around the position can be had with Carla Holdcroft as Operational Lead.