Summary
The role involves providing comprehensive administrative support to the Contracts and Fulfilment, Managed Service Billing, and Procurement functions. You’ll gain valuable skills and experience in data management, reporting, and administrative processes, while contributing to the smooth operation of our business.
Wage
£15,000 a year
Training course
Data technician (level 3)
Hours
All details will be confirmed upon interview. Shifts TBC.
40 hours a week
Possible start date
Monday 17 February
Duration
1 year 4 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
This is a fantastic opportunity to join Jungle IT as a Data Admin Support Apprentice, while completing a Data Level 3 Apprenticeship with QA.
Key Responsibilities:
* Verify reports against agreements, ensuring accurate data and billing adjustments.
* Monitor system renewal dates and coordinate with the sales team for updates and actions.
* Manage Microsoft licence orders and assist with MS365 billing processes.
* Maintain accurate contract records in ConnectWise and review processes regularly.
Procurement:
* Communicate with clients about order updates, queries, and resolutions.
* Coordinate with suppliers on renewals, invoices, and support issues.
* Track hardware shipments, delivery timelines, and resolve returns or warranty claims.
General Duties:
* Prepare correspondence, report non-conformances, and support compliance with standards.
Where you’ll work
Great Exhibition Way
Kirkstall
Leeds
LS5 3BF
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
QA LIMITED
Your training course
Data technician (level 3)
Equal to A level
Course contents
* Source and migrate data from already identified different sources.
* Collect, format and save datasets.
* Summarise and explain gathered data.
* Blend data sets from multiple sources and present in format appropriate to the task.
* Manipulate and link different data sets as required.
* Use tools and techniques to identify trends and patterns in data.
* Apply basic statistical methods and algorithms to identify trends and patterns in data.
* Apply cross checking techniques for identifying faults and data results for data project requirements.
* Audit data results.
* Demonstrate the different ways of communicating meaning from data in line with audience requirements.
* Produce clear and consistent technical documentation using standard organisational templates.
* Store, manage and distribute in compliance with data security standards and legislation.
* Explain data and results to different audiences in a way that aids understanding.
* Review own development needs.
* Keep up to date with developments in technologies, trends and innovation using a range of sources.
* Clean data i.e. remove duplicates, typos, duplicate entries, out of date data, parse data (e.g. format telephone numbers according to a national standard) and test and assess confidence in the data and its integrity.
* Operate as part of a multi-functional team.
* Prioritise within the context of a project.
* Source and migrate data from already identified different sources.
* Collect, format and save datasets.
* Summarise and explain gathered data.
* Blend data sets from multiple sources and present in format appropriate to the task.
* Manipulate and link different data sets as required.
* Use tools and techniques to identify trends and patterns in data.
* Apply basic statistical methods and algorithms to identify trends and patterns in data.
* Apply cross checking techniques for identifying faults and data results for data project requirements.
* Audit data results.
* Demonstrate the different ways of communicating meaning from data in line with audience requirements.
* Produce clear and consistent technical documentation using standard organisational templates.
* Store, manage and distribute in compliance with data security standards and legislation.
* Explain data and results to different audiences in a way that aids understanding.
* Review own development needs.
* Keep up to date with developments in technologies, trends and innovation using a range of sources.
* Clean data i.e. remove duplicates, typos, duplicate entries, out of date data, parse data (e.g. format telephone numbers according to a national standard) and test and assess confidence in the data and its integrity.
* Operate as part of a multi-functional team.
* Prioritise within the context of a project.
Your training plan
Why choose our Microsoft Data Essentials Apprenticeship?
QA’s Microsoft Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace.
Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.
QA's Microsoft Data Essentials Level 3 apprentice will learn to:
* Source, format and present data securely, using Microsoft Excel, Power BI and SQL
* Analyse structured and unstructured data to support business outcomes
* Blend data from multiple sources as directed
* Communicate outcomes appropriate to the audience
* Apply legal and ethical principles when manipulating data
QA’s Microsoft Data Essential Level 3 apprenticeship programme enables your organisation to:
* Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
* Create and develop analysts for the modern workplace by reskilling your existing talent, or hiring new entry-level talent QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
* Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions
Tools and technologies learned: Apprentices will learn to use Microsoft Power BI, Excel and SQL Azure.
Requirements
Essential qualifications
GCSE or equivalent in:
* any subject -- x3 (grade 4+ (A-C))
* English (grade 3+ (D or above))
* Maths (grade 3+ (D or above))
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Team working
* Non judgemental
* Proficient in Microsoft Office