Assist the Networks, Telephony & Switchboard Manager with technical matters relating to the voice and data communications infrastructure of the Trust, in particular those technical deliverables/enhancements required to support the Epic EPR programme.
Act as technical reference point for the voice & data network infrastructure and takes responsibility for upgrades, new installations and implementations to meet the requirements of the HIS and the EPR programme.
* Responsible for the voice and data networks for the South Devon Health Community, where the HIS has responsibility for providing these services.
* Providing solutions to complex networking technical problems.
* Motivating and providing technical leadership to junior members of the team in a fast-moving/changing environment.
* Communicating highly complex information.
* In-depth knowledge of the TCP/IP network protocol and network addressing issues, including those specific to the NHS.
* In-depth knowledge of firewall technology and understanding of managing a secure IT environment.
* Responsible for ensuring the voice and data communications networks perform to agreed service levels.
* Diagnosing networking faults, providing solutions, and escalating to suppliers where appropriate.
* Ensuring that all networking operating systems and relevant software/firmware are at the correct revision level.
* Ensuring that any new installations of hardware and software are performed/supervised and completed to meet at least the requirements of the SLA.
* Ensuring maximum availability of networks to users, involving out-of-hours work where necessary.
* Participating in any out-of-hours rota during weekdays and weekends as required.
* Managing the access control and operation of the secure gateway to the NHS network and the Internet, as defined by IT Security Policy.
Why Work With Us:
You will be part of a small team responsible for managing the network infrastructure underpinning digital systems in the local health community and wider One Devon area.
You will contribute towards the achievement of our goal of making a positive impact upon the lives of patients and staff, through the provision of a robust and functional digital infrastructure. You will be working within a supportive, innovative, and modern environment where ideas are shared and valued.
For further details / informal visits contact:
Name: Kenny Starkey
Job title: EPR Resourcing Manager
Email address: kennystarkey@nhs.net
Telephone number: 01803 654120
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