ROLE OVERVIEW We are looking for a dedicated Administrator to join our dynamic People Operations Team at Absolute Taste. The role will primarily provide administrative support to the Travel and Production departments, but also ad hoc assistance to the events team as needed. The position is based at our Head Office in Bicester, Oxfordshire however travel to our UK Venues and Events may be required. ABOUT YOU At Absolute Taste, our People Operations team handles a range of functions beyond traditional HR tasks, including Employee Relations, Recruitment, Training & Development, Data Analytics, and Rostering. We are seeking an individual with a strong background in People Operations who possesses a genuine passion for hospitality, events, and sports entertainment. The ideal candidate is: - Highly organised, with excellent time management. - An effective communicator, both written and verbal, confident in engaging with a diverse workforce and with colleagues at all levels. - Detail-orientated to ensure accuracy in all their tasks. - Confident reading and understanding financial statements and documents. - Analytical and comfortable processing large volumes of data. - Discrete when processing sensitive information. - Committed to personal and professional development. - Eager to contribute actively to the success of our events and venues. KEY RESPONSIBILITIES - Staffing & Scheduling: Collaborate with Operational Managers and Demand Planners to create rosters based on department needs and productivity targets, using our workforce management system (Human Force). Where required, liaise with agencies to backfill worker gaps during peek periods. - Payroll & Invoicing: Manage timesheet and payroll processing for weekly paid staff. Ensure all invoices are received, verified, and processed according to company policies. - Data & Analytics: Perform regular audits of employee data and produce ad hoc management information (MI) reports as requested, including weekly labour forecasts against budgets, highlighting variances. - Recruitment: Facilitate the candidate application and onboarding journey via our ATS (Harri). Complete all required background and security checks in line with the relevant governing bodies (E.g Civil Aviation Authority). - Screening & Selection: Conduct thorough interviews and assessments to identify qualified candidates who will thrive in our fast-paced environment. - Accreditation: Work closely with the safety and security team to efficiently manage the accreditation process for each new worker, by verifying documents and promptly resolving discrepancies. - Onboarding & Training: Oversee the onboarding process for new hires, ensuring they have a smooth transition from application to their first shift. Collaborate with departments to identify training needs and support the management of our e-learning platform (MAPAL 1 / Flow Hospitality). - Event Operations: Assist People Operations leads with onsite staffing activities, including accreditation, staff check-in, employee welfare, uniform distribution, and general operational support. Qualifications & Experience: - Previous experience in an administrative role, preferably within HR or Procurement - Proficient in Microsoft Office Suite: - Word - Excel - PowerPoint - SharePoint Join us at Absolute Taste, where your passion for people and events will make a meaningful impact