About Merx Merx helps brands leverage AI to expand their marketing, sales, and loyalty on Conversational Channels. Our AI-first platform enables brands to create experiences directly within conversational channels, automatically generating and optimizing marketing campaigns, loyalty programs, and personalized customer journeys.
Role Overview
We're seeking a Senior Software Engineer to help shape the future of conversational commerce. You'll be instrumental in building and scaling our AI-powered platform that transforms how brands engage with customers on conversational channels.
Key Responsibilities
Architect and design scalable backend systems, making strategic decisions about technologies and frameworks that will support our AI-driven conversational platform
Lead the development of core platform features while maintaining high standards for code quality and testing coverage
Drive system optimization initiatives, identifying and resolving bottlenecks to maintain peak performance
Lead technical incident response and root cause analysis, implementing robust solutions to prevent future issues
Collaborate with the founding team to align technical decisions with business objectives
Required Qualifications
Strong experience with Django/Python in production environments
Proven track record of building and scaling software
Deep understanding of software architecture patterns and best practices
Experience implementing and maintaining CI/CD pipelines
Strong background in writing testable, maintainable code
Experience with performance monitoring and optimization
Excellent problem-solving and debugging skills
Strong communication skills and ability to explain complex technical concepts clearly
Preferred Qualifications
Experience with AI/ML integration in production systems
Knowledge of WhatsApp Business API or similar messaging platforms
Background in DevOps practices and infrastructure management
Experience with real-time communication systems
Understanding of security best practices in messaging applications
Track record of architectural improvements in high-growth environments
Experience working in fast-paced startup environments