Job summary To work as an integral part if the Flow Admin Support Team, supporting the development and provision of digital services to ensure the needs of the patients are met. Work closely with case managers, patient flow team, and wider MDT in the assessment/ discharge of patients both within and external to the organisation in line with Government Guidelines. Act as the administrator coordinator for the patient flow team in the absence of senior colleagues. Provide educational support and training to junior members of the Patient Flow Team Undertake assessments to assist in timely discharges Be able to identify suitable pathways and appropriate services to meet patient need in hospital and in community setting. 12 months Fixed term contract. Main duties of the job Work in collaboration with the Team Leader, and other members of the Flow Team Triage referrals with the support of the case managers and social care colleagues Independently undertake assessments and interventions relevant to specific pathways Supervise junior staff and provide support to other team members and students Work flexibly according to patient and service needs Manage, coordinate and prioritise the workload within Patient Flow Admin support team Liaise with, and make appropriate referrals to other agencies Clearly document each intervention in the patient's records as outlined in organisational policy and procedures Support and prevent unnecessary admissions to hospital where possible Work in collaboration with other agencies to develop pathways of care for individuals to facilitate early discharge from hospital or prevent unnecessary admissions to hospital Contribute to the planning, implementation, monitoring and review of referrals for individuals with the members of the Flow Team and ensure a smooth transition of care to community providers Work in partnership with patient's, carers, the MDT and wider statutory, private and voluntary sector services. Good communication skills to establish good working relationships with colleagues, service users and carers. About us We are delighted to offer a wide range of benefits to employees including: Cycle to Work Travel Scheme Childcare Vouchers with Salary Sacrifice Onsite Nursery Buying and Selling Annual Leave Car Leasing Employee Assistance Programme Employee Health and Wellbeing Extensive Reward Scheme Counselling Service Financial packages including Vivup and Wagestream Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network. Our values: We understand that it's down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience - we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are: Committed to Quality of Care Compassion Working together for patients Improving Lives Everyone Counts Respect and Dignity Got questions before you apply, please contact the recruiting manager to find out more. Date posted 23 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Fixed term Duration 12 months Working pattern Part-time Reference number 423-6915357 Job locations Building 17 Airedale General Hospital Skipton Road Keighley BD20 6TD Job description Job responsibilities To work as an integral part of the Patient Flow Team, Provide educational support and training to junior members of staff Work closely with case managers, patient flow team and wider MDT in the assessment / discharge of patients both within and external to the organisation. Undertake assessments to assist with timely discharges Job description Job responsibilities To work as an integral part of the Patient Flow Team, Provide educational support and training to junior members of staff Work closely with case managers, patient flow team and wider MDT in the assessment / discharge of patients both within and external to the organisation. Undertake assessments to assist with timely discharges Person Specification SPECIAL KNOWLEDGE/ EXPERIENCE/ COMPETENCIES Essential Knowledge of / use of SystmOne, Experience in use of IT applications Demonstrate an understanding of the role of intermediate care/rehab/ palliative care and telemedicine services in the community Experience of working in services caring for Acutely ill patients/complex care needs Experience of working as part of a clinical team Understanding of interagency working Experience of supervising and supporting others Desirable Experience of working as part of a clinical team Community care experience Experience of working shifts/ weekends Experience of working with long term conditions and frail elderly Qualifications Essential Diploma in a relevant health/social care topic/working towards NVQ level 3 Health/Social Care or equivalent experience Good general level of education including GCSEs in English and Maths Desirable 4 GCSEs Grade A - D Courses relevant to service/clinical area ECDL or formal qualifications in word processing and spreadsheets Teaching/Assessing qualification PRACTICAL AND INTELLECTUAL SKILLS Essential Keyboard skills Demonstrate competent communication and interpersonal skills Demonstrate level of self-awareness, i.e. strengths and weaknesses, personal qualities and skills Desirable Ability to utilise information to inform practice and service need. Person Specification SPECIAL KNOWLEDGE/ EXPERIENCE/ COMPETENCIES Essential Knowledge of / use of SystmOne, Experience in use of IT applications Demonstrate an understanding of the role of intermediate care/rehab/ palliative care and telemedicine services in the community Experience of working in services caring for Acutely ill patients/complex care needs Experience of working as part of a clinical team Understanding of interagency working Experience of supervising and supporting others Desirable Experience of working as part of a clinical team Community care experience Experience of working shifts/ weekends Experience of working with long term conditions and frail elderly Qualifications Essential Diploma in a relevant health/social care topic/working towards NVQ level 3 Health/Social Care or equivalent experience Good general level of education including GCSEs in English and Maths Desirable 4 GCSEs Grade A - D Courses relevant to service/clinical area ECDL or formal qualifications in word processing and spreadsheets Teaching/Assessing qualification PRACTICAL AND INTELLECTUAL SKILLS Essential Keyboard skills Demonstrate competent communication and interpersonal skills Demonstrate level of self-awareness, i.e. strengths and weaknesses, personal qualities and skills Desirable Ability to utilise information to inform practice and service need. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Airedale NHS Foundation Trust Address Building 17 Airedale General Hospital Skipton Road Keighley BD20 6TD Employer's website https://www.airedale-trust.nhs.uk (Opens in a new tab)