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Role: Network Manager
Sector: Transmission & Distribution
Type: FTC (Fixed-Term Contract)
Start Date: October / November 2024
Duration: 12-Months
Rates: TBC Inside IR35 via Umbrella
Clearance: BPSS
Reporting To: Network Integrity Manager
Direct Reports: Network Engineer - Up to 10 Engineers
Indirect Reports: Up-to 60 Engineers
OVERVIEW
To assist the Network Integrity Manager with overall responsibility of the efficient performance and reliability of the Region's electrical distribution system. The Network Manager is responsible for the safe, timely and cost-effective planning and completion of works associated with system faults, asset defect and all reactive works for a sub-regional area or a specific risk to the integrity and performance of the Region's electrical distribution system as identified by the Network Integrity Manager.
The Network Manager will ensure the technical and delivery teams within their area of responsibility safely deliver the optimum performance against agreed improvement measures such as Customer Interruptions, Customer Minutes Lost, and Customer Satisfaction.
The Network Manager will provide immediate advice to colleagues and make decisions to ensure the highest standards of customer service are provided on the system, during normal operating hours and outside of normal operating hours.
KEY ACCOUNTABILITIES
* Responsible for helping to continuously deliver safe outcomes for the workforce, customers and the environment. Ensuring, without compromise, that all persons working on behalf of the role are appropriately informed, trained, authorised, instructed and supervised to assist the continuous delivery of safe outcomes is key to the role.
* Responsible for effective high voltage system fault management for a sub-regional area or a specific risk area (e.g. real-time faults, defect management, etc). Ensuring that power is safely restored to customers as soon as possible and within agreed target times.
* Support the Network Integrity Manager with the provision of technical help and support on low voltage system faults.
* Demonstrate continuous improvement in system performance through the identification and prioritisation of schemes to deliver sustained CI and CML performance.
* Support the Network Integrity Manager with the rectification of all system asset defects in the region.
* Carry out system investigations where necessary to ensure appropriate mitigations are completed.
* Responsible for ensuring the management of areas such as absence, TOIL, holidays and capability for staff within line of management.
* Lead your team on managing and improving the safety performance of the employees and contract partner resources.
* Support the Network Integrity Manager in minimising the Guaranteed Standard failures within the region.
* Ensure you have a team that makes commercially sound decisions, delivering a cost-effective function.
* Lead and drive team productivity by ensuring staff know their numbers so that productivity targets are achieved.
* Highlight and follow through all quality issues the team have encountered or created.
* Responsible for managing the training portfolio of all staff within your team.
* Develop, coach, motivate and empower all staff in line with the leadership blueprint.
* Work collaboratively with regional Leadership colleagues to monitor, prepare and respond to emergency events.
* Standby and Storm Cover - undertake individual standby responsibilities and ensure team members are upholding their standby duties.
ESSENTIAL / TECHNICAL SKILLS
* Good people management skills and experience of leading and motivating teams in a target driven environment.
* Ability and knowledge to engage on safety at all levels.
* Sound business and technical knowledge of electricity distribution or similar market sector.
* Degree, HND, HNC in Electrical Engineering or equivalent qualification.
* Operational authorisation - full SAP for work and testing on 6.6kV and 11kV.
* Sound knowledge and experienced application of client Safe Management of Work Procedure.
* Experience of effectively managing third party supplier performance.
* Awareness of key stakeholders and customers for electricity distribution.
* Good commercial and financial awareness.
* IT skills to effectively analyse performance data and deliver formal presentations.
BUSINESS KNOWLEDGE
* Knowledge and understanding of the UK regulated environment.
* Understanding of the Networks business and wider client group.
* Commercial understanding of value drivers for delivery of operational services.
* Experience of managing teams, projects and programmes.
* Understanding of key business metrics and how to use these to drive a culture based on performance and continuous improvement.
* Understanding of key financial metrics.
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