Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews and Aberdeen with over 200 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Manager. This is a permanent position located in Edinburgh.
What the job involves:-
1. Management of a portfolio of properties, working on behalf of our landlords to drive added value performance and provide high quality service to tenants and landlords alike.
2. Carry out external visits, including final inspections and interim inspections, as well as ad hoc visits on their properties
3. Developing strong relationships with landlords and tenants ensuring familiarity with the landlords and the properties to identify any concerns with management before they become too great
4. Develop relationship management skills, visiting and contacting landlords on a regular basis.
5. Manage the tenant journey through the tenancy ensuring they have no concerns, to improve the success rate in ROD disputes
6. Dealing with complaint handling to effective resolution.
7. Respond to customer concerns timeously ensuring professionalism at all time...