Sales Coordinator (Internal Sales)
Location: Cannock area
Salary: Competitive
Full-time, office based 40hours per week
Our client is a fast-growing National Technical Service Solutions provider that specialises in industrial air systems. They work with a broad range of customers providing Service, Capital Installations, Maintenance Regimes, Parts and Hire. Trading for over 65 years, the company has grown successfully over the last 5 years and now commands a 15% market share.
Role:
* Assist with the company’s remedial sales to its customer base.
* Working from warm leads you will produce quotations for compressor repairs and upgrades.
* Log quotations on our sales system.
* Communicate with clients pre and post quote to chase and close out purchase orders.
* Provide a positive level of customer service.
* Complete required administration for each customer order.
* Report to the team leader on sales pipeline and sales opportunities.
* Liaise with field service engineers to ensure information relating to quotes is gained and utilised.
* Check appropriate parts and costs of parts supported by the internal technical team.
* Prepare quotations for checking by line management before sending.
* Focus on reviewing customer accounts and potential opportunities for developing leads and maximising conversion rates.
* Full training and induction for the role will be available.
Candidate:
Will have experience in an internal sales position, and will be aiming to work for a UK market leading organisation.
* Experience of Telesales/Service Sales/Parts Sales.
* Working with warm enquiries and leads.
* Experience of producing quotations with a service or technical bias.
* Experience of working with other departments/functions to gather quote information.
* History of chasing clients for purchase orders via phone calls.
* Good level of accuracy and attention to detail.
* Demonstrable experience of working to targets.
* Strong IT skills.
* A desire to work as part of a team.
* Be Health and Safety aware.
* Good knowledge of Excel, Word and Outlook
Desired:
* Educated to A-Level Standard or equivalent
* Admin or Management qualifications
* Knowledge of AX Database
* Completed Sales Training
* Data Input experience