Airport Duty Manager (Commercial Specialist)
About London Southend Airport
Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry level role; the sky is the limit here at LSA.
As one of the key employers for Southend City, we aim to ensure that our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues.
Now is an exciting time to join our airport. As a business, we are constantly growing, resulting in a wealth of roles to choose from.
About the role
As an Airport Duty Manager, my purpose is to ensure seamless operations by overseeing daily activities, coordinating with various departments, and resolving operational challenges. I strive to enhance passenger experience, maintain safety standards, and facilitate efficient communication to guarantee the smooth functioning of airport services.
Key Responsibilities
1. I oversee daily operational plans with clear metrics for success.
2. I supervise and manage Control room supervisors and Customer service ambassadors.
3. I maintain cleanliness and maintenance standards across the airport.
4. I ensure the security of the site is maintained.
5. I coordinate with Surface Access Manager to assist the operational performance of transportation services.
6. I develop and maintain a consultative relationship with regulatory bodies.
7. I ensure we have adequate people resources and stock levels in place every day.
8. I investigate all customer and staff accidents and incidents.
9. I produce comprehensive shift reports that are accurate and informative.
10. I promote and actively encourage a culture of continuous improvement.
Skills, Knowledge and Expertise
Aviation Security Manager Level 3 (preferred, but we can provide you with training if the job is right for you). You must have experience in previous leadership roles in complex operational environments.
If you require any reasonable adjustments regarding these points, please talk to us during the interview process.
Now that you understand the role and possess all the necessary skills, we would like to share more about our outstanding benefits package.
#J-18808-Ljbffr