We're recruiting for a motivated and organised Parts Supervisor to work at our Renault/Dacia branch in Liverpool.
We offer:
33 days' holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression
And much more...
Hours
Full time: Monday - Friday 8am - 5.30pm & alternate Saturdays 8am - 12pm
About the role
Arnold Clark Parts Supervisors are energetic team players who keep our busy Parts departments running smoothly and efficiently.
You'll be supervising, coaching and developing a team while managing stock and exceeding sales targets for your branch. In this busy and dynamic environment, you'll also be able to deliver great service, ensuring that everyone in your department puts the customer first. This position would suit a person who relishes challenges and would enjoy working in an exciting, goal-driven role.
Day-to-day duties
Overseeing the daily activities of the Parts department, making sure customer service is a priority
Coaching and developing staff via one-to-ones and appraisals
Proactively monitoring KPIs and implementing action plans to meet set business goals
Working with customers, interpreting their requirements and giving advice on any additional parts and services they might need
Ensuring that there is good communication between staff and customers, both internal and external
Creating and adhering to a trade marketing structure to promote your branch activity
Essential skills
Proven experience working within a Parts role
Fantastic communication and influencing skills
Strong leadership skills and the ability to work well in a team, even under pressure
High standards of numeracy
Experience of dealer management and parts catalogue systems
Experience and understanding of budgets and KPIs
Ability to manage workload
Ability to delegate and share responsibility as required
A proactive and positive attitude that can inspire others to maximise their potential
Nice to have (but not essential)
Knowledge of Kerridge (Rev 8) software
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
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