Job Title: System of Quality Management (SoQM) Design Senior Manager
Locations: Any KPMG UK office (Hybrid working)
Capability: Audit
Service Line: Audit Central
Contract Type: Permanent
Summary of the role:
These are exciting times for KPMG Audit and the wider firm. This is a new role to work within the newly established SoQM Centre of Excellence during a period of significant change for the SoQM.
Over the past 12 months, the management of the design of SoQM controls and their documentation has been transitioning from the SoQM Technical Team to the 1st Line. The processes for the design and documentation of new controls and amendments to the design and documentation of existing controls have since been formalised.
QC1000 is a new quality control standard from the PCAOB which has to be implemented by 15 December 2025. While the assessment of the incremental requirements of QC1000 and the differences from ISQM1 are being led globally, further detailed assessment of the differences and implementation of additional changes will be required at the UK level.
A dedicated team of SoQM Design Managers will be created within the SoQM CoE, led by the SoQM Project Lead, working closely with the SoQM Director (Projects) and SoQM Business Leads to support Process and Control Owners in the design and implementation of new SoQM controls, remediation of ineffective controls, and maintenance of control documentation.
What will you get from the role?
1. Diverse and challenging work - the role involves tackling complex quality issues, including assessing and mitigating risks.
2. Collaboration - you will have exposure to senior management and subject matter experts primarily across Audit and KBS.
3. Driving innovation - you will have the opportunity to work with Process and Control Owners to design innovative solutions to remediating quality issues.
4. Public trust and accountability - you will play a crucial role in ensuring that the firm meets the highest standards of quality, ethics, and compliance.
Description of the role:
We are looking for a highly motivated, proactive, and diligent individual to join the newly established SoQM Centre of Excellence and lead the Design Manager Team, reporting to the SoQM Project Manager and working closely with the SoQM Director – Projects, DCD Process Manager, and SoQM Technical Director. Responsibilities include:
Lead the Design Manager Team
1. Performance management for all members of the Design Manager Team.
2. Regular performance evaluations, onboarding new team members, and training needs assessments.
3. Work closely with the SoQM Project Manager to ensure appropriate resource levels and workload distribution.
4. Overall responsibility for the quality of output of the SoQM Design Manager Team.
Maintenance of control documentation
1. Technical review and approval of updates to detailed control descriptions (DCDs).
2. Review and sign off on the appropriateness of the design of all SoQM controls annually.
3. Work with Process Owners to review and update process maps and narratives regularly.
Design and implementation of new controls
1. Support control owner and process owner in the design of new SoQM controls.
2. Assist in determining interim mitigations where delays are identified in the implementation of controls.
Remediation of ineffective controls and SoQM Deficiencies
1. Attend CAP close meetings to understand findings leading to deficiencies.
2. Work with Finding Owners to perform root cause assessments and design action plans for remediation.
3. Provide regular updates to TCWG and CAP on remediation progress.
Transformation programmes
Support the SoQM Director – Projects in understanding and managing the impacts of Firmwide transformation projects on the SoQM.
The Person:
Experience
External or internal audit or compliance background, including experience of designing, documenting, and testing non-financial controls is essential.
Knowledge
1. Expertise in quality management systems, including their implementation and continuous monitoring.
2. Understanding of ethical standards in the firm, including independence requirements.
3. Awareness of the current and emerging regulatory landscape affecting the professional services industry.
Skills
1. Knowing when to consult with the SoQM Technical Team.
2. Risk management proficiency.
3. Stakeholder management skills.
4. Strong negotiation skills.
5. Attention to detail.
6. Critical thinking and problem-solving skills.
7. Team player with flexibility to accommodate changes.
KPMG Overview:
KPMG in the UK is part of a global network of firms that offers Audit, Legal, Tax, and Advisory services. We aim to be universally recognised as a place for great people to do their best work, known for our collaborative and inclusive culture.
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