Credit Controller – Crewe Experienced Credit Controller to join our Credit Control Team in our Head Office in Crewe, having good telephone manner with experience in high volume inbound and outbound calls and excellent attention to detail. The role: Cash Collection: Actively chase all overdue B2B & B2C overdue and pre-emptive debt to ensure invoices due are paid on time, in line with payment terms and credit limits. Inbound Calls: Manage inbound customer and internal depot calls. Order Release: Review stopped orders regularly for release and work alongside our Sales Depots to clear any overdue balances or queries. Query Management: Identify queries and liaise with our Sales Depots to effectively resolve customer queries to maintain good customer services levels. Ledger Management: Regular debt ledger review, account reconciliations and unallocated cash What’s on offer: 25 days holiday plus bank holidays 37.5 hours per week Monday – Friday with shifts between 8.30 and 17.30 Opportunity to purchase up to 5 extra holidays per year. Monthly employee recognition awards Long service awards Access to free virtual fitness sessions Contributory workplace pension scheme Healthcare cashback plan Cycle to work scheme. Life assurance scheme Why choose NWF Fuels: As well as competitive pay and an excellent benefits package, NWF Fuels has a modern fleet of over 155 fuel tankers and a strategically located depot network. NWF Fuels supplies a comprehensive range of fuel related products coast-to-coast throughout England and Wales to Domestic, Agricultural, Commercial and Retail customers. A focus on service and the customer is what differentiates NWF Fuels in the market and it is the attitude of the people within NWF Fuels which drives this difference. The business has grown both organically and through acquisition and is the third largest fuel distributor in the UK. NWF Fuels is part of the AIM’s listed NWF Group listed on the London Stock exchange. If this opportunity sounds like a great fit for you, we would be delighted to receive your application and look forward to potentially making you a part of our team at NWF Fuels.