Join Our Family-Run IT Company as a Customer ServiceChampion!
Are you passionate about technology who takes pride in helping people and providing the highest level of service? Do you thrive in a close-knit, supportive and friendly environment? If so, due to our continued growth and market share, we have the perfect opportunity for you!
Our Company:We are a family-run IT company, dedicated to providing outstanding technical solutions with a personal touch. We manage solutions across several industries giving a good variation of day to day interaction. Our staff are our greatest assets, and we believe in fostering a warm, collaborative atmosphere where everyone can grow and succeed to maximise their potential.
The Role:As a Customer Service Representative, you will be a friendly face and voice of our company. Your main responsibilities will include:
1. Assisting customers with their enquiries and technical issues via phone, email, Teams and chat.
2. Providing exceptional service and ensuring customer satisfaction.
3. Collaborating with our...