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Job Responsibilities and Duties:
* Take ownership of tasks and ensure timely and satisfactory completion
* Escalate support issues to third party providers
* Complete regular system testing and fault logging
* Ensure the highest levels of client service are maintained
* Monitor system and network performance
* Make recommendations for system enhancements where necessary
* Help maintain network documentation
Skills Required:
* Strong core networking and troubleshooting skills
* Excellent working knowledge of Windows operating systems (Windows 11)
* Excellent working knowledge of Microsoft Cloud application portals (Office 365, Sharepoint)
* Good working knowledge of Windows Server (including Active Directory, DNS, DHCP, NTFS permissions, etc.)
* Reliable, punctual and well organised
* Dell Sonicwall firewalls and switch infrastructure
Please note: This role is 5 days per week in the office on Fleet Street, central London.
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Created on 18/04/2025 by TN United Kingdom
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