Job Opportunity: Assistant Aftersales Manager
TrustFord, the largest Ford dealership in Europe and part of the Ford Motor Company, is seeking an Assistant Aftersales Manager to join our team. We are proud of our brand, our history, and our exciting future.
In this role, you will assist the Aftersales Manager with personnel management and operations of the Service Department, anticipate and identify customer needs, and maximize the use of resources to ensure efficient department operations. You will have the opportunity to make a difference, motivate team members, and help achieve business goals.
Key Responsibilities:
* Assist in leading the Service Department effectively
* Manage personnel and operational aspects of the department
* Identify and anticipate customer needs
* Motivate and lead team members to meet business objectives
Candidate Requirements:
* Experience in a main dealer environment
* Self-motivated, committed, and tenacious
* Proven team leadership skills
* Confidence in managing customer disputes
* Excellent customer service skills
We offer a competitive salary, industry-leading benefits, structured training and development, and opportunities for career progression. If you're looking for a rewarding career, please apply online.
Additional Benefits:
* Industry-leading package
* 33 days annual leave (including bank holidays) with purchase & sale scheme
* Pension scheme and life assurance
* Discount on Service, Bodyshop, and Parts
* One day annually to volunteer for a charity of your choice
* Cycle to work scheme
* Access to Perks at Work discount website
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