Department: Tech - Systems Location: Oxford, UK Description Aurora is currently seeking a Dynamics 365 F&O Engineer to join our Internal Technology team. This role is key to supporting our growing business, utilising Dynamics 365 F&O as our ERP system. Aurora introduced Dynamics 365 Finance & Operations as our ERP system in May 2023, replacing multiple accounting software and extensive manual accounting work in Excel. As a D365 F&O Engineer, you will be working on helping our business users get the most out of our ERP system. The work will be both technical and functional in scope. Your primary focus will be on configuring, maintaining, and enhancing our ERP system to provide business value. You'll collaborate with cross-functional teams to understand business requirements and translate them into effective system solutions, as well as help to ensure the smooth operation of the system. You will also have responsibility in providing support to our colleagues in using ERP, triaging and resolving tickets, identifying recurrent problems, and creating training plans/materials to remediate. We are looking for someone who has a high attention to detail and is enthusiastic about the business impact of technology and systems. This role is an opportunity to learn and grow both technically and functionally within an innovative and growing SME. Key Responsibilities System Maintenance and Business Support: Monitor and maintain the D365 F&O environment, ensuring system stability and performance Troubleshoot and resolve functional and technical problems related to the D365 F&O environment Manage and resolve tickets submitted by business users Assist with environment updates and planned maintenance activities Ensure data integrity and security within the D365 F&O environment Integration and Data Management: Work on internal data integration projects when needed Monitor, maintain and troubleshoot existing data integrations Implement data interfaces between D365 F&O and other systems System Enhancement and Business Support: Engage with business stakeholders to gather requirements and provide technical and functional guidance Communicate effectively with team members, our external partners, and our end-users to drive business efficiency and agility Participate in workshops and meetings related to D365 F&O system improvement initiatives Documentation and Training: Document business processes related to the D365 F&O system; manage and maintain knowledge base articles for business support Design and implement training plans to address persistent problems Help provide training to end-users on system features and best practices Support our business SMEs in their efforts to leverage our ERP system What we are looking for Required attributes: Experience working with Microsoft Dynamics 365 Finance & Operations in a technical and/or functional role, preferably for an end user Good understanding of ERP system architecture and Dynamics 365 F&O core functionality Experience creating knowledge articles, documenting processes, and best practice Excellent time management and organisational skills Flexible approach to work, positive, can-do attitude, and a team player Ability to work independently, to deadlines, managing priorities and making informed technical decisions Excellent interpersonal skills with ability to build relationships at all levels Desirable attributes: Relevant Dynamics 365 F&O certifications Management Reporter (Financial Reporting) experience Dataverse, Azure Data Lake, Power BI experience, Microsoft Fabric What we offer Some of the benefits we include are: Private Medical Insurance Dental Insurance Parental Support Salary-Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle-to-work Scheme Flu Jabs At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let’s discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period.