Administrator Location: Mountsorrell Position: Administrator (Temporary with Potential for Permanent) Working Hours: 5 days a week, office-based Robert Half is recruiting for a business based in Mountsorrell. Who re seeking an enthusiastic and organised Administrator to join their dynamic Service Department. This role will involve coordinating various services, handling customer inquiries, and ensuring that all administrative tasks are efficiently managed. If you're someone who thrives in a fast-paced environment and enjoys providing top-notch customer service, we want to hear from you Key Responsibilities: Service Coordination: Assist in the scheduling and coordination of services, ensuring that all customer requests are processed accurately and promptly. Managing Inquiries: Act as the first point of contact for customer inquiries, providing assistance or redirecting them to the appropriate department. Order Processing: Place orders for required services, equipment, or materials, ensuring timely and accurate delivery. Ad-hoc Customer Service: Provide support for day-to-day customer service issues, responding to emails and phone calls as needed. Documentation and Administration: Maintain accurate records, update systems, and prepare reports to ensure smooth operations within the department. Key Skills & Requirements: Proven administrative experience, preferably in a service-based or technical environment. Strong communication skills, both written and verbal, with the ability to handle customer inquiries professionally. Excellent organisational skills and attention to detail. Ability to work well under pressure and manage multiple tasks simultaneously. Proficient in Microsoft Office Suite (Excel, Word, etc.). Positive, can-do attitude and a proactive approach to problem-solving. Prior experience in the lift or engineering sector is a plus but not essential. This is a temporary role with a the possibility to turn perm. You must be available to start at short notice. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.