Company Description
Our mission at Novotel York Centre is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
To us, it's as important that you enjoy your time at the hotel as much as our guests. To make you feel welcome so that you can welcome others. To make you feel valued and give you every opportunity to grow, both professionally and personally.
Our hotel consists of 146 bedrooms, 6 meeting Rooms, a restaurant & bar as well as a soon to open swimming pool and sauna.
Job Description
Join our amazing Housekeeping Team @ Novotel York Centre.
You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
Responsibilities
* Cleans and tidies rooms, bathrooms and common areas in line with the rules of hygiene and cleanliness and the procedures implemented by the hotel
* Ensures that rooms look attractive
* Checks that equipment is in good working order, informing the Housekeeper of any anomalies
* Ensures that guest documentation in the rooms is complete and up-to-date
* Applies the procedure for handling lost property
* Respects guidelines on the use of cleaning products
* Handles hotel equipment, complimentary welcome gifts and room linen with due care
* Is responsible for cleaning and restocking the trolley every day
Qualifications
Your experience and skills include:
Warm and caring personality; previous housekeeping experience is an asset
Ability to anticipate and focus attention on guest needs, being professional and welcoming
Excellent organizational skills and time management
Must have eligibility to work in the UK.
Employee Benefits:
* Training and development programs
* Discount card to be used in Accor hotels worldwide
* Complimentary stays in UK hotels (Bonus Breaks - subject to T&C)
* Meals on duty
* Uniforms
* Employee Advisory Service
* Discounts in shops and Hotel’s partners (Europcar, Merlin Entertainment etc.)
Join us in creating an inclusive community that celebrates diversity. At Accor, we're not just building careers; we're shaping a future where everyone thrives! #BELIMITLESS
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