Service Advisor Vacancy
Enfield
28.5k basic + 40k ote + benefits
We are seeking a customer-focused Service Advisor / Aftersales Advisor to join our client’s dealership in Enfield.
It’s a fast-paced environment where you will be part of the team reporting to the Service Manager. You’ll be putting your people skills to great use by guiding our customers through their service experience and ensuring they are pleased at every step.
You’ll be joining an expanding business!
Unusually for our industry, the structure and workflows across our businesses mean that we can offer this role with NO REQUIRMENT FOR WEEKEND WORKING.
The benefits for our Service Advisor / Aftersales Advisor vacancy:
• Weekends off to spend time with your family, friends and loved ones
• An un-capped bonus scheme with very high earning potential
• Minimum of 31 days holiday per year, increasing to 34 days with length of service rewards.
• State of the art tooling and workshop facilities
• Preferential rates on new and used vehicles, parts purchases and servicing across all our franchises.
• Cycle to work scheme
• Group Contributory pension scheme
• Career development opportunities and career progression
• In-house and manufacturer training
• Enhanced maternity leave after a qualifying period
• £500 colleague referral bonus
• Independently certified as a Great Place to Work
What does a typical weekday look like for one of our Service Advisor / Aftersales Advisor ?
As part of our aftersales team, you will be responsible for handling face to face, phone and email queries and converting these to workshop bookings.
You will manage the end-to-end customer experience.
• Respond to enquiries from new and existing customers who need to make use of our workshop facilities
• Provide outstanding customer service as you guide our customers through their visit to our workshop for repairs and maintenance
• Meet team and individual sales targets by through sales of added value products such as continuing maintenance plans.
• Manage the vehicle handover process, ensuring compliance with all processes when our customers collect their vehicles after repair.
Hours: Monday to Friday, 9 hours per day. Flexible start and finish times.
To apply, please do so online… or get in touch with YOLO Recruitment.