Working within a bustling atmosphere as part of passionate team, this role as a General Cleaner plays a core part in providing fantastic customer service, and the highest possible standards of maintenance and presentation.
Hours: 15 hours a week, worked Mondays and Tuesdays 8am – 4pm
Salary: £8,970 a year/ £11.50 an hour
Duration: 3 year fixed-term contract
Interview date: Wednesday 29th January 2025
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
Cragside is one of the most popular visitor attractions in the North East, welcoming around 250,000 every year. Located in stunning rural Northumberland, but only 30 miles from the vibrant city of Newcastle, working at Cragside allows you to enjoy the best of both worlds. With less congested travel than many parts of the UK and beautiful surroundings, the quality of life in Northumberland is great.
The high performing team you will be joining is experienced in a broad range of disciplines. Everyone works closely together to look after Cragside for our visitors, both present and future, to enjoy. We know that the building block of a great visitor experience are well maintained facilities.
What you'll be doing
With your keen eye for presentation and high standards of cleanliness/hygiene, you'll assist with the day to day cleanliness and presentation of the National Trust’s public and staff toilets, buildings and outdoor spaces. Flexible and able to work at pace, you’ll turn your practical hand to all sorts of cleaning and minor maintenance ensuring all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.
Duties such as cleaning, sweeping and litter picking will form a core part of the role, both inside and outdoors. You’ll ensure the highest standards of customer service across the area by always implementing a ‘customer comes first’ attitude. General maintenance work and helping within other teams will also form part of your role. You will need a full UK driving license to drive an estate vehicle to and from buildings in different locations on the 1,000 acre estate.
Who we're looking for
You’ll be:
Helpful & Friendly
Customer focused with a positive attitude
Enthusiastic with a willingness to learn
A team player, but also can work on your own initiative
You will need a full UK driving license
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places