Temporary Membership Manager Wanted
Are you a dynamic and organised individual with a passion for membership services? Our client, a leading organisation in the Membership industry, is seeking a Temporary Membership Manager to join their team!
What's in it for you?
1. Temporary contract starting from 4th November to 6th December
2. Hybrid working and remote working options
3. Pay Rate: £16 - £19 per hour
4. Opportunity to work in our client's West London office (Hammersmith, W6)
The Role
As the Temporary Membership Manager, you will be responsible for overseeing the membership lifecycle process and managing the administration of applications and renewals. Your key responsibilities will include:
Membership operations support for individual memberships
5. Ensure an efficient and effective member lifecycle support
6. Handle membership renewals and provide technical support
7. Implement lifecycle related communications plans
8. Coordinate customer service support for membership lifecycle enquiries
Membership, register, and CPD assessments
9. Oversee and coordinate membership and register applications
10. Support assessment panels and recruit new assessors
11. Coordinate CPD monitoring and assessment processes
12. Prepare data and reports for Science Council and IFST Board
Promoting professional development
13. Work with colleagues to promote professional recognition and CPD
14. Support employer professional development schemes
Accreditation
15. Coordinate assessment processes for sensory and degree course accreditation schemes
16. Resolve enquiries and oversee the annual SALSA assessment processes
CRM and Finance
17. Oversee membership lifecycle and My CPD processes in the CRM
18. Take payments, issue invoices, and provide reports for individual memberships
19. Support creation of budgets and operationalize fee increases
Management and Other responsibilities
20. Line manage and develop Registration and Accreditation Officer and Administrator
21. Uphold and promote professional standards
22. Participate in development projects and other activities as required
23. Provide committee support
Qualifications and Skills
To be successful in this role, you should have:
24. Previous experience in membership management or a similar role
25. Strong organisational and communication skills
26. Familiarity with CRM systems and finance processes
27. Ability to work independently and as part of a team
⭐️ Join the Team! ⭐️
If you are ready to take on this exciting opportunity, apply today! Don't miss out on becoming part of our client's fantastic team. Submit your application by [insert deadline].
Embrace diversity!
Our client is committed to promoting Equality, Diversity, and Inclusion, and we encourage candidates from all backgrounds to apply.
Note: Only shortlisted candidates will be contacted.
Let's connect!
Follow us on LinkedIn for more updates and job opportunities.
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.