Are you a Manager with an electrical bias? i.e. an Installations Manager, Operations Manager, Electrical QS or Area Manager?
Location: London / Hertfordshire / Cambridgeshire / Bedfordshire & East Midlands
Installations Manager / Operations Manager - Leading Electrical / HVAC manufacturer
Reporting into the National Installations Manager you will be responsible for leading, managing, and developing a regionally based team of installation Engineers and sub-contractors cost-effectively and efficiently to maximise productivity, performance, and quality whilst providing excellent customer service.
The role of Installations Manager / Operations Manager
* Managing 3 Electricians, Electricians mates, 2 Sub-Contractors
* Financial and Operational Management:
* Continually monitor installation resources (either direct or subcontracted) and maintain sufficient levels to achieve required KPIs and lead times.
* Monitor and manage all associated costs including expenses, products, equipment, tools, hotel and travel expenses, and overtime payments.
* Staffing and Team Management:
* Direct recruitment, verification, and daily management of both direct labour and subcontractors.
* Manage performance and conduct of employees in line with company policies and procedures.
* Carry out regular team meetings and toolbox talks.
* Oversee individual performance reviews and develop personal development plans (PDPs) to identify training needs.
* Quality and Compliance:
* Ensure all installations meet quality standards, company policies, procedures, and industry regulatory requirements.
* Lead by example in taking ownership of Health & Safety and compliance; ensure all audits, risk assessments, and method statements are completed and maintained as required.
* Record and investigate all accidents, incidents, and near misses in line with company policies and procedures.
* Electrical Compliance Representation: Attend and represent the company at the Annual NIC/EIC assessments to uphold and verify electrical compliances.
* Contract and Client Management:
* Manage all contracts within the defined area, including attendance at pre-start and review meetings with clients.
* Ensure any customer or client complaints are resolved in a timely and professional manner.
* Oversee stock controls and conduct stock takes as required.
* Training and Development:
* Identify and facilitate the necessary training requirements for both new starters and existing team members.
* Collaborate with the Operations Support Manager and National Installations Manager to create a yearly training plan.
* Keep up to date with industry best practices and regulatory changes.
* Problem-Solving and Process Improvement:
* Utilise initiative and ownership in identifying and resolving operational problems or issues.
* Plan and manage departmental activities in line with agreed budgets, timescales, and the overall picture of health.
GENERAL DUTIES
* Deliver outstanding products and an effortless customer experience. Think Customer First.
* Use data and initiative to develop effective solutions to challenges and obstacles.
* Lead and manage the team by providing regular feedback to improve efficiency, effectiveness, and individual development.
* Ensure all people-related activities are managed in line with HR and H&S policies.
* Support and promote the company's Vision and Values, serving as a role model for health and safety behaviours and leadership.
* Uphold the core commitments: Keep it Simple, Show you care, Make it Happen, Seize the Opportunity, and In It Together.
The Requirements for the Installations Manager / Operations Manager
* Must hold a valid 18th Edition qualification
* JIB Gold Card Status
* Must hold a valid 2391 electrical qualification
Preferable requirements of candidates Installations Manager / Operations Manager
* Electrically qualified supervisor experience
* Level 3 NVQ minimum
* 18th Edition Qualification
The Package on offer for the Installations Manager / Operations Manager
* £48,000 basic salary
* 6% 3% Pension
* Health shield
* 23 days holiday rising to 27
Ref: CPJ1664