AWS雲端工程師將與小型新創公司到大型企業用戶等廣泛的客戶族群合作，為他們提供專業技術建議。客戶會透過電話、電子郵件和即時通訊軟體向你諮詢計畫和問題，你需要運用專業知識，深入探討案件及找出根本原因，同時充分了解每位客戶的需求及考量，幫助客戶實現工作目標，成為客戶可靠且不可或缺的夥伴。
在AWS，我們每天迎接新的挑戰並學習新的技術，了解 AWS 的雲端服務如何運用在不同產業及規模的客戶端，接觸多樣化的使用情境。你將與 AWS 內部團隊合作，為客戶的上雲旅程提供最佳體驗，合作對象包含 Technical Account Manager、Solution Architect、 Business Development Managers；你也有機會和世界各地頂尖 Subject Matter Expects (SME) 和 AWS Service Development Team 一起合作專案。
除了處理不同深度、廣度的技術問題外，雲端工程師可以制定或指導訓練課程、撰寫技術文章、在操作影片中擔任講者、出席 AWS 活動、參與招募流程、撰寫工具/腳本或更上一層進行流程改善及策略發想。在 AWS，你的貢獻可以為全球同事和客戶帶來重要的影響。
我們注重工作生產力與靈活性。雲端工程師團隊遵循 follow-the-sun 模式，沒有 on-call 或駐點客戶的需求，你的上班時間會在週間內安排（週一至週五、週二至週六、週日至週四），於白天或稍晚時段工作，夜間時段則會交接給其他國家的團隊。
BASIC QUALIFICATIONS
- Will graduate in 2024 or 2025
- Bachelor’s and above degree in Information Management/Information Science/Information Technology, Computer Science, Engineering, or a related field;
- Experience in network/system administration
- Good understanding of either layer 3-4 or layer 4-7 protocols
- Excellent oral and written communication skills in both English and Mandarin;
- Open to working shifts
- Strong customer focus
- Strong multi-tasking skills
- Self-starter who is excited about technology
PREFERRED QUALIFICATIONS
- Understand configuring and troubleshooting either software-based (IPsec & SSL) VPN solutions, or hardware-based VPN devices
- Understand managing full application stacks from the OS up through custom applications
- Understand of firewall concepts and rules, or data center load-balancing technologies
- Understand of hardware or software Load Balancers in a large data center environment
- Network analysis fundamentals and robust troubleshooting skills
Posted: November 23, 2024 (Updated about 24 hours ago)
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