About the role
We’re looking for a Store Manager to join our team at One Stop, a subsidiary of Tesco. As a Store Manager, you will be working in a fast-paced retail environment where no day is the same.
You will be responsible for the overall daily operations of your store, ensuring efficiency and profitability.
As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on-the-job coaching and feedback.
With your guidance, your store will always remain a safe place to work and shop.
You will be responsible for
* Leading and line managing a team of Shift Leaders and colleagues in one store, ensuring regular quality time with them on shift.
* Knowing all of your colleagues and understanding how they feel about working within your store through talking and listening, leading a culture where colleague experience is at the heart of everything we do.
* Role modeling a self-serve culture, using available tools to resolve any queries and encouraging your team to do the same.
* Ensuring basic operations are done right the first time, including training colleagues, compliance in all aspects of pay and employment, and supporting colleagues’ health and wellbeing.
* Reviewing the shape and capability of your team to ensure a future-fit workforce through inspiring great performance.
* Completing all people leadership tasks for your team including absence management and problem-solving.
* Recognizing your team’s contributions and celebrating their performance regularly.
* Understanding the resource needs for your store, developing talent internally and externally, and ensuring a diverse and inclusive talent pipeline.
* Managing all KPIs for your store and sharing ideas with other Store Managers to maximize growth and profitability.
* Being responsible for the operation of all services in your store including post office local, EvRi, and vending.
* Implementing business changes and new ways of working in your store.
* Resourcing your store within your labor budget to remain compliant and open for trading.
* Ensuring customers have a great shopping trip and benefiting local communities through trusted partnerships.
* Coaching your team daily to deliver a great shopping trip and excellent retail store standards.
* Reviewing local competitor activity to understand threats/opportunities and turning insights into action.
* Leading a robust health and safety culture to ensure safety for customers and colleagues.
* Supporting your team in completing tasks such as serving customers, stock replenishment, and safe and legal routines.
* Being the DPS/Premises holder responsible for the sale of all alcohol from your store.
* If this store has a Post Office Local, you will be required to undertake a Post Office Financial and criminal conviction background check, which you will need to pass in order to proceed with this role.
What’s in it for you
About us
One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues.
Our stores are open seven days a week and offer local communities a range of products and services.
Core Purpose
Serving our customers, communities, and planet a little better every day.
Values
* Our customers are at the heart of everything we do
* We treat each other how we like to be treated
* We work together as one team
* We make things easier
Benefits include:
* 10% Discount in One Stop
* 10% Discount Tesco & Tesco Cafe
* 20% Discount on F&F Clothing in Tesco Stores
* 10% discount at Tesco Mobile
* 20% off car, pet, and home insurance at Tesco Bank
* Discounted eye care through Vision Express
* A range of discounts at Tesco Pharmacy
* Colleague Deals and Discounts
* Flexible working options
* Annual leave entitlement increases with length of service
* Retirement Savings Plan
* Life Assurance
One Stop values community involvement and diversity. We are committed to providing a fully inclusive and accessible recruitment process.
Please Note
One Stop will only recruit individuals who have passed the school leaver’s age.
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