Location: London The Speechmark + *Hybrid
Working hours: Full time hours per week – Mon to Fri
Salary: Excellent basic salary plus bonus and Vodafone benefits
*Hybrid
At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
What you’ll do
We are seeking an experienced Content Designer/ Copywriter to join our agile multi-disciplinary team. The successful candidate will be responsible for writing and editing content for a variety of projects across our digital platforms. Ensuring the delivery of high-quality content that meets user needs through considered UX and aligns with business objectives.
You'll join the Big Customer Moments team within the Digital Experience Chapter. The team aims to deliver engaging and delightful experiences for customers, on our wide range of high-profile product launches, including Apple, Google & Samsung. Therefore, you’ll need to share our passion for using insight-driven methodologies to understand how to service our customers effectively.
Main responsibilities :
1. Content concepts and prototyping
2. Understand different prototyping techniques and use to visualize content in context
3. Choose the best option for the audience
4. Establish content patterns, and test and iterate them
5. Communicate with main stakeholder clearly and regularly
6. Tailor communication to stakeholder needs to build relationships while maintaining focus on user needs
7. Build and reach consensus
8. Uses evidence to explain decisions made
9. Write content to meet user needs
10. Make complex language and processes easy to understand
11. Present the right info in the right format
12. Write, edit and publish digital content using CMS and content production processes.
13. Use plain language, making info accessible to all
14. Understand accessibility requirements to design content that works with common assistive tech
15. Use data, research and evidence to review and evaluate content to iterate and improve
16. Apply content standards and style guidelines to your work
17. Continuously improve content and understand why lifecycle management is important
Who you are
18. You will have a passion for digital content and writing copy that connects with the desired audience, creating award-winning digital experiences.
19. One or more years of professional copywriting experience, with solid portfolio of work
20. Exceptional writing and research skills
21. Ability to work independently or with a team to meet deadlines
22. Excellent organizational skills and multitasking ability
23. Understand Agile methodology – can apply an Agile mindset to your work