Join Our Team as a Website Administrator and Sales Assistant
We are looking for a talented and detail-oriented Website Administrator/Sales Assistant to join our innovative team. This multifaceted role involves managing, maintaining, and optimizing our website to ensure it performs efficiently, securely, and provides an exceptional user experience. Where necessary you will be required to help customers navigate through the multitude of products to best suit their needs.
If you’re a tech-savvy professional with expertise in PrestaShop (or equivalent), information security, and digital order processing, we want to hear from you! Bonus points if you have experience with Adobe InDesign or similar desktop publishing tools to help update our annual published catalogue.
Key Responsibilities
* Update website content, prices, plugins, and software regularly.
* Ensure all features, links, and pages are functional and optimized.
* Collaborate effectively with our external web hosting agency for technical support.
* Work closely with internal teams to design and enhance website features.
* Troubleshoot technical issues to improve website operations and user experience.
* Conduct regular backups and ensure all website content and systems are up-to-date.
* Monitor web analytics to assess traffic patterns, user engagement, and identify improvement areas.
* Process online orders, including picking (or ordering), packing, shipping, and entering orders into accounting software.
Qualifications
* Proven experience in website administration or a similar role.
* Expertise in PrestaShop or equivalent CMS platforms.
* Strong understanding of information security principles and best practices.
* Proficiency with Adobe InDesign (or similar tools) for catalogue updates.
* Exceptional problem-solving skills and the ability to troubleshoot effectively.
* Excellent communication skills, with a willingness to interact with customers face-to-face, via digital media, or over the phone.
* Strong attention to detail and the ability to work both independently and collaboratively.
What We Offer
* A competitive salary plus commission, 28 days annual leave plus additional over the Christmas shutdown.
* A dynamic and supportive team environment.
* Opportunities to make a meaningful impact on our digital presence.
* A chance to combine your technical and creative skills in one exciting role.
If you're passionate about creating excellent website experiences and thrive in a versatile role, we’d love to hear from you. Apply now to become an integral part of our team!
Job Type: Full-time
Pay: £25,000.00-£28,000.00 per year
Additional pay:
* Commission pay
* Yearly bonus
Benefits:
* Casual dress
* Company pension
* Free parking
* Sick pay
Schedule:
* Monday to Friday
Application question(s):
* Are you located within 20 miles of Exeter?
Education:
* Certificate of Higher Education (required)
Experience:
* Website Administration: 3 years (required)
Work Location: In person
Reference ID: Website Administrator and Sales Assistant
Expected start date: 01/03/2025
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